I booked my room for a 4-night stay. When I got there, the room looked clean enough, but I noticed a large clump of dirt on the floor. Over the 4 days, it was never vacuumed and the bathroom seemed to have a cursory swipe without really getting clean. The hallways had obvious debris from outside and this didn't change over the 4 days of my stay. I never heard a vacuum and was in and out of my room at different times in the morning. There was also a mix-up at the front desk and I and others were locked out of our rooms due to a mix-up on the key cards.
To their credit, the breakfast room was well stocked and the gentleman running it was more than helpful. Very polite and accommodating. When I received an inquiry from the company as to how I liked the stay, I told them of the lack of vacuuming and they immediately sent me a free night's stay. I will give them another chance when I return next fall. One other thing bothered me a bit. A huge dumpster was situated in their parking lot. Space was limited, but perhaps they could locate it where it could be camoflaged. The exterior is also a bit time-worn. Considering that they are in a very prominent place near the convention center, and their competition seems aware of the need for upkeep, they are missing the boat here.
- La Quinta Portland Hotel
- La Quinta Portland
- Portland La Quinta
