The day I check in Theresa, was very nice and friendly we got long well she check me in and gave me my key's and say if there any think i can do for you just let me know .I say ok .went to my room and it was so clean and smell so fresh I though man this place must be expence but I was `nt . So then I being to put my shirt and pant away . the next to day,s the place was so Quite Igot pleant of sleep and the few day,s I need a DryCleaners. that day and I saw 3 people who was puting new loveset in all the room and I ask your staff member his name was Raymond . He was so help full to me he went out of his way to look up a drycleaners for me and wrote down how to get to it and show me which way to go. and i was very very thank full for all they done . that inclued Patty the housekeeping she was very nice to me and my friend who i was taken care of she was 92 year old she love patty and miss her to this day . These 3 people you have working for you you should say thank you to them and never let them go cause i have being to other place,s and they will never add up to your place and you staff .P.S. HAPPY THANKSGIVING ,TO ALL MY NEW FRIENDS AND MERRY CHRISTMAS TO ALL OF YOU
AND HAVE A HAPPY NEW YEAR TO HOPE TO SEE YOU SOON AGAIN.YOU ALL MADE
ME FILL LIKE FAMILY . IF I COME BACK I hope to see all of you again .
YOUR NEW FRIEND DOUGLAS RAY HENDRICKSON .



p.s I also had one bad person on your night shift get smart with me i had to report it To Theresa and she told me she would tell some one the only bad thing happen to me was
on my room phone a red light came on it say i had a mess but i did,nt so i call the front desk and to your night shift worker that it was on and if he could cut it off he told me to just put a peace of paper over it and go to bed . so the next day i went to the front desk and told Raymond and he just push a button and cut it off for me .the person was white hair old man .he need to be talk to . but that was the only thing went bad for my stay there
but I did let him get under my skin . I still had good time at your HOTEL! YOUR NEW FRIEND DOUGLAS R . HENDRICKSON

Overall the Briarwood Suites looks like a nice hotel with great rates. However with low rates, but looks aren't always everything.

The Good: Nice layout of rooms, free movie channels, comfortable beds, rooms look nice overall, free onsite parking, free wireless internet.

The Bad: Located a few blocks away from an area of Portland that is currently being 'cleaned up' by the police (vicinity near the cross between SE 82nd and Powell is notorious in Portland for drugs, prostitution, violence, etc.). The hallways smelled heavily of cigarette smoke. The room numbers on the doors were strips of duct tape adhered to the door with numbers written on them. When arriving into the room we found a sock and a disposable lighter under the bed. The heater was below average which isn't good when facing 33 degree weather. We were advised at 8:30pm that visitors (family) would have to leave the premises before 9:00pm or they would have to pay an extra $15 per visitor to even be in the room after that time.

Now to be clear, I am writing on behalf of my family, who stayed one night at the Briarwood Suites. That's all they could take. My parents and two teenage siblings had just arrived after a long drive and promptly took showers and watched TV (at a low noise level). None of them smoke, they are a quiet family and there was no alcohol involved whatsoever. My wife, newborn daughter and I were visiting them in the hotel. We kept conversation down and my daughter hardly cried and mostly slept the whole time we were there. At about 8:30 pm, the desk clerk phoned up my mother to advise her of a visitor charge and its details. With family visiting on very limited time and with me wanting to spend as much time with them as I could get, I decided to inquire about this fee and a possibility of a waiver. I walked to the front desk and as I entered, the desk clerk was watching some sort of rap performance on the lobby television. He quickly dropped the volume on the TV and responded to me. I calmly advised him that I am visiting my family (the hotel guests) and that I live nearby. I asked to see if there was any way to waive the visitor fee and his response was, "Well why would we do that? Explain." in a rude tone of voice. So I told him that we are just visiting and that we're not intending to stay the night. He said that the charge was due to exceeding room occupancy and that they can't allow visitors to be in the rooms unless they pay the $15 per visitor and that they would need identification as well. Frustrated, I responded by saying, "Alright, thank you" and proceeded to walk out of the lobby. As I was leaving, he promptly and very rudely reminded me of what time it was and how much time I have left before I must be out of the room. I thanked him again as I left the lobby. Now first of all, there were four adults, two teenagers and an infant in the room (6 & 1/2 people if you will) so I don't believe that maximum occupancy and fire code are even a valid reason for 'evicting' visitors. Second, if it is true, however, it seems illegal to take money as a business to 'turn a blind eye' if a guest is knowingly breaking fire code. And third, we were not doing anything that was breaking the law, (potentially) causing harm or damage to anyone (including their property), refusing to pay, or were even discourteous to anyone in any way so I don't see the justification for him to be as rude as he was to me, who was only asking if it was possible to waive the fee. Not only am I frustrated that I lost valuable time spent with my family, but I am disappointed with this business deciding to run itself in this fashion.

If you are in the area and need a place to stay, I would highly suggest that you look somewhere else. The hotel itself may look nice (I used to suggest that other family look into staying here because of location and rate but will NEVER recommend it to anyone again) but there is more to a hotel than the way it looks.

My sister and I traveled to Portland to see some sights and was looking for a no
frills hotel while we were there. That is what we got.
One problem was we called and reserved two separate rooms near by. When we got
there he told us one of us had been moved to an upstairs room and the other downstairs.
That didn't seem right since we had called ahead and told them what we wanted.
I didn't have a hair dryer and clock in my downstairs room as advertised.
I did like the layout of my room, one king size bed . A half wall divided the room into
two seperate spaces, the other side of the wall was the love seat, coffee table,
and a small table and chairs. Also a refrigerator, microwave, coffee maker and alot
of counter space.
Air conditioner worked great.
We stayed two nights, and the noise level was excellent. No nighttime noise, so
sleeping was a breeze.

Not a great area, People were very nice, but the place is a bit run down. Rooms were clean and no complaints about noise.