We stayed one night (Saturday) so that we could go to Roloff farms on Sunday. The kids liked the indoor pool, but the lighting was poor and flickered enough to make me seasick. The room was comfortable, it was nice to be able to open the windows. Having a fridge, microwave and coffee maker are always a bonus. I would recommend hitting the continental breakfast early. It goes from 6-10am, but my family got there at 9:30 and there was hardly anything left. This hotel is centrally located and there are lots of restaurants and shopping nearby.

Living at the California = Oregon border, my husband and I travel to Portland at least 3 times a year to see shows, etc. The first time we did so we stayed at this hotel and we have returned every time since. Away from the hustle of downtown (5 minutes north) the hotel is conveniently located to the entire Portland Metro region. It is clean, comfortable and quiet. The staff are incredibly accommodating. We love this hotel and have nothing but great things to say about it.

My wife and I stayed here for four nights over the Thanksgiving holiday because 1) it's less than a mile from our daughter's home (with whom we were celebrating the holiday), and 2) I've stayed at other Comfort (and Quality) Suites and have found them to be fine for what they are.

This one was also quite nice, and I only rated it "above average" because I believe a hotel should be more of a luxury property to receive an "excellent.'

The hotel is convenient to I-5 and 99-W near Tualatin, is clean and well-kept, has a complimentary breakfast with a hot item or two each day (eggs and bacon on the first day, biscuits and gravy the next day, eggs and sausage on the third day), free Internet access in both the business center and the rooms, an indoor pool and spa, and a modest fitness room.

One minor and one major issue worth mentioning.

The room across the hall was occupied by a woman and her seven (no, that's not a typo!) children. The kids were loud enough that we heard them through their locked door when walking down the hall but not once we were inside our room.

When I mentioned it to the night clerk, she said she'd gladly ask the woman to keep a tighter rein on her kids and offered to move us. As we couldn't hear them while in our room, that wasn't necessary, but the clerk deserves big points for being responsive when I raised the issue.

The major issue was on our last morning. We had to catch an early flight, so asked for a 5:30 wake-up call. The call came...at 6:00 a.m, a full half-hour late! Fortunately, we had awakened on our own -- so no harm was done -- but the big issue was this: when I told the desk clerk about it, SHE SAID ABSOLUTELY NOTHING. No apology, no "thanks for letting me know," no "I'll look into it and see what happened," nothing. She simply looked at me with a blank stare that could have indicated she didn't hear me, didn't care, didn't speak English, wasn't yet awake... you who knows what? The bottom line was that I got NO RESPONSE AT ALL, and that was completely unacceptable.

That aside, it was a pleasant stay and we would stay there again...though we'd be sure we had another way of being awakened rather than trust a hotel wake-up call that may or may not come on time.

Overall the establishment was average. Check-in staff were not overly friendly. The rooms were comfortable enough although the beds were too hard for my taste. Overall, it felt very safe, there was no traffic noise, and the kids loved the pool!

The location was great for us. It is within a couple of miles to the mall and has easy access to both I-5 and 217 to hit everywhere you need to go.