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aloft Portland Airport at Cascade Station – reviews, photos

3.0 of 5
9920 NE Cascades Parkway, Portland, OR 97220
Hotel amenities
aloft Portland Airport at Cascade Station
Ranked #13 of 126 hotels in Portland
4.5 of 5 stars 339 Reviews
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339 reviews from our community

What travellers say about this hotel
  • Very clean(14)
  • Light rail(13)
  • Pool table(13)
  • Friendly and helpful(10)
  • Front desk staff(8)
  • Red Robin(7)
  • Early morning flight(6)
  • Free shuttle(6)
  • Fitness center(5)
  • Live music(3)
Traveller rating
    203
    96
    26
    12
    2
Only show reviews for Family (55) | Couples (96) | Business (116)
Date Rating
Pitt Meadows, Canada
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“One of the best hotels near the airport”
4 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

I always try to stay here when passing through Portland, about 6 separate times as I write this review. First off, its in a great area. Cascade Station has a lot of places to eat and shop within walking distance. Famous Daves is right across the street if you feel like some good BBQ. There is also Buffalo Wild Wings, Red Robin, and IHOP within a 2 minute walk. Plus some smaller shops closer to Ikea (Starbucks, Jamba Juice, Panda Express, Sushi, and my favorite Yo-Cream Frozen Yogurt). Its a good area to stay if you want to spend a little time.

aloft hotel has a very young, modern, hip look and feel to it. When you walk in it is very open. You will see the wxyz bar where you can get some great drinks and appys. A pool table and some Apple computers you can use. There is a nice pool and fitness center as well. In the summer months they have a nice patio area for the wxyz bar. In the main lobby there is a tv monitor with flight schedules at the Portland Airport, and stations to check into your flight.

There is a lot of parking behind the hotel. Plenty of room for a large moving truck or motorhome even.

My experience with the front staff has been good. They are friendly and quick to help you with your requests.

I have stayed at the Hyatt Place next door which is very comparable. I actually think its a nicer looking hotel/room. Their rooms are a little bigger, but I generally stay at aloft because of the SPG points. aloft usually costs $20 more a night than Hyatt, so you might want to take this into consideration when booking your next stay.

Overall you won't be disappointed staying here

Room Tip: Backside of the hotel has trains running by occasionally, but in the front the jet noise is a little...
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pretzeldw about aloft Portland Airport at Cascade Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, CA
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Great if you like "cool" and "spare"...”
4 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

...which is just fine for my wife and I. No valet or bell staff, no coffee shop, no free breakfast, no gift/sundries shop. And one or two of the counter staff were creeps. But we thought the rest of the experience was excellent. They have a small open "place" (for lack of a better word) where you can buy morning snacks, pre-wrapped sandwiches, candy, juices and some personal products. They also have a coffee/espresso machine -- $3.50 for a cafe mocha.

A few kudos: they were very willing to allow us to bring our young Portland grandkids to use the very nice, 24-hour heated pool. The small workout room is user friendly. Live music in the lounge was most enjoyable and the bar staff was always friendly. Rooms were quiet for a hotel off the end of a runway. And they will give you a $5 voucher for use in the hotel each day you choose not to have your room made up. Use it for that morning cappucino.

There's free wi-fi in the simply appointed rooms, although there is no ethernet. There's the usual in-room coffee, hair dryer and iron. Our room had a small refrigerator and a microwave. All in all, we were quite happy with the accommodations.

The hip spartan feel might have been less fun if the hotel weren't across the street from several decent restaurants and a mid-scale shopping center, featuring an Ikea store and a Target. This 60+ couple will probably stay at aloft again...and again.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Carmichael8487 about aloft Portland Airport at Cascade Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Porter, General Manager at aloft Portland Airport at Cascade Station, responded to this review
1 February 2012
Hello Carmichael8497,

Thank you for your review. We always strive to create memorable experiences for our guests. I'm pleased to hear that you were able to take advantage of many of the amenities that Aloft Portland has to offer and we look forward to having you back again soon.

One comment in regards to our “counter staff” was concerning to me and I would like an opportunity to discuss this with you. We take great pride in our Talent Team at Aloft and if your service interaction was less than perfect I would like to hear about it. You may contact me at the hotel via phone if you have a moment to review your experience with me.

Best regards,

David
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Seattle, Washington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Personalized Service”
4 of 5 stars Reviewed 25 January 2012 via mobile

I would like to take a moment to compliment the personalized service since a previous review was not as favorable. I stay at the Aloft almost every month for work. I travel a lot and truly appreciate the simple greeting, welcome back Miss Widtmann by Cheryl. Happy to see Katy is back with the Aloft as she always welcomes your return with a sincere touch. Most importantly I appreciate the care of the Team. Thanks Cheryl, Katy and the others at the front desk.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dinarae about aloft Portland Airport at Cascade Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Porter, General Manager at aloft Portland Airport at Cascade Station, responded to this review
1 February 2012
Hello Dinarae,

Thank you for the kind compliment! In addition, thank you for recognizing our Talent, Cheryl and Katy. We are very happy to have Katy back as well.

If you have a moment, please stop by the desk and ask for me. I would like to meet and thank you in person.

Best regards,

David
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1 review
2 helpful votes 2 helpful votes
“Fun .funky and fab!”
5 of 5 stars Reviewed 11 January 2012 via mobile
2
people found this review helpful

Love everything about it. The staff is helpful and efficient. Hotel is clean and beautifully decorated. Total comfort.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jill5335 about aloft Portland Airport at Cascade Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Porter, General Manager at aloft Portland Airport at Cascade Station, responded to this review
1 February 2012
Greetings Jill5335,

It's great to hear that you had a Fun, Funky & Fab experience at Aloft Portland. We also appreciate that you took the time to share it with the TripAdvisor community.

Until next time, safe travels!

David
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1 review
1 helpful vote 1 helpful vote
“Amazing !”
5 of 5 stars Reviewed 10 January 2012
1
person found this review helpful

I rave about this hotel !

The beds are so comfortable there's a 24hour pool ! The staff is so helpfull it's in a good location (casscade station) where there is shopping and food !

The hotel it's self is very modern very hip!

Iev stayed hear multiple times over (7) and I have never had a bad experience ! I love aloft

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Cree_caywood about aloft Portland Airport at Cascade Station
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Porter, General Manager at aloft Portland Airport at Cascade Station, responded to this review
1 February 2012
Hello Cree_caywood!

Thank you for your review! I know you have choices of where to stay and I'm glad to hear that you continue to choose us. We will do everything we can to make sure that you never have a bad experience.

We look forward to your next visit.

Until next time, Live Life Aloft!

David
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Additional Information about aloft Portland Airport at Cascade Station

  • Aloft Portland Airport
  • Aloft Cascade Station
Address: 9920 NE Cascades Parkway, Portland, OR 97220
Price range (per night):* INR8,444 - 12,862

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