We are a disabled couple who were selected by a nonprofit company to redo our bathroom. Because we couldn't use the bathroom at our house, obviously, we had to stay at a hotel. My husband is a client of Seniors and Disabled of the State of Oregon. Seniors and Disabled picked Econo Lodge Expo Center.
As I said, the beds could have been a little softer, because my husband suffers from overall pain due to residual effects from a Traumatic Brain Injury sustained in May 1984.
He was the one who had trouble with the bed. Personally I had no trouble with it at all; I am very able-bodied. I tried to make it softer by folding a bedspread in thirds, and that helped him.
As I said, the staff was very nice and helpful and replaced, almost immmediately, a missing refrigerator. When that refrigerator turned out to be broken, a staff member came and replaced it, again almost immediately.They also fixed a broken drain in the washbowl and showed us how to use the drain in the shower.All of these helps happened almost immediately. Also, when we moved in, there were cigarette butt burns (it was a smoking room - great because my husband smokes) on the bathtub. I wish I had thought to inform the staff of this immediately so nobody could blame us for the burns, but I foolishly waited till the end of our stay. Luckily, the staff members knew about it already and did not blame us for the cigarette butt burns - they knew we did not create them and knew that the butt burns were there already.
Fresh coffee was always available in the lobby, and if we got up early enough (most of the time we didn't as we tend to be night owls) there were English muffins and Otis Spunkmeyer muffins available for the guests - they are delicious.
Thank you,
Ben and Lauren Chilson
- Econo Lodge Portland
- Econolodge Expo Center
