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Shilo Inn Suites Oceanfront Hotel – reviews, photos

3.0 of 5
536 SW Elizabeth, Newport, OR 97365-7701
Hotel amenities
Shilo Inn Suites Oceanfront Hotel
Ranked #11 of 22 hotels in Newport
3.5 of 5 stars 202 Reviews
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202 reviews from our community

What travellers say about this hotel
  • Ocean views(11)
  • Very friendly(5)
  • Parking lot(4)
  • Front desk staff(4)
  • Air conditioning(3)
Traveller rating
    63
    45
    34
    39
    21
Only show reviews for Family (70) | Couples (62) | Business (13)
Date Rating
Sherwood, or
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Go for the view not the bed!”
3 of 5 stars Reviewed 9 February 2012

Seriously they have a great view, you can see Yaquina head lighthouse in the distance to the North. They have huge spotlights that shine on the ocean at night it lights up the waves and looks amazing. The beds on the other hand seem to be made of concrete. I've slept on a firm bed before but really this hurt me for days after. We did take our pet with us and they do charge $25. Other than the view the room we stayed in was below standard, outdated.

Room Tip: Stay on floors 2 or higher on the first floor your view is obstructed by railing and there is a walk...
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  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by LF2011 for Newport
Ask LF2011 about Shilo Inn Suites Oceanfront Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Shilo Inn Suites Oceanfront Hotel, responded to this review
14 February 2012
Dear LF2011,

Thank you for posting your comments and sharing your experience at our Shilo Inn Suites Oceanfront Hotel in Newport.

We are pleased that you enjoyed our dramatic and memorable ocean views. Our many return guests feel the same, and appreciate that we are able to light the beach at night for a 24/7 experience.

Please accept our apologies for an overly-firm bed. We are continually in the process of updating all of our 179 ocean view rooms, and hope that we can find just the right one for you on your next stay.

Again, thank you for the feedback. We would love for you and your dog to stay again.
For reservations, phone our 24-hour center at 800-222-2244.

Sincerely,

Randy Getman - General Manager
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Seattle, Washington
Top Contributor
50 reviews 50 reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“You are paying for the view and the location...”
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

My partner and I stayed here in August. We attempt to make a trip down the Oregon coast each year and decided to stay at the Shilo Inn Suites. There is ample free parking in several different lots. Our check-in was effortless and we went straight to the room to unpack. Once we opened our door, the smell of bleach overwhelmed us. We went back down to the main office and stood in line to get a different room. Besides this small hiccup, our stay was nice. The beds were fine and it was wonderful to wake up and see and hear the ocean outside of our window. We were able to have a morning walk on the waterfront. Less than a 5 minute drive away is La Maison restaurant which is known for their breakfasts (see other review). We did not utilize the cafe nor the pool.

Room Tip: Recommend the second floor and further away from the office = better view and less foot traffic.
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  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by MrMonkey2001 for Newport
Ask MrMonkey2001 about Shilo Inn Suites Oceanfront Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philomath, Oregon
2 reviews
1 helpful vote 1 helpful vote
“what a let down”
2 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

My family and I stayed at the shilo a few times about two years ago and loved it. We just got back from a stay there and were more than disappointed. There were no free cookies, fruit, or even popcorn anymore. the rooms were OK but not even complementary lotions. The TV remote only worked half the time, the chairs in the pool area were limited to 4 and they were broken. The vending machines ate more of the money than it gave product. The front-desk never answered the phone. For the price you have to pay we were upset that they didn't even provide a small Continental breakfast of any kind

Over all I truly think that we payed way to much for the rooms and didn't get any complimentary anything!! We will not be staying here again.

We will be staying at another place from now on. I know for a fact that I can get a way better deal with the free amenity's for a way lower price without giving up the quality we deserve!!!!

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask amber l about Shilo Inn Suites Oceanfront Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Shilo Inn Suites Oceanfront Hotel, responded to this review
31 January 2012
Dear amber l,

Thank you for submitting your feedback regarding your recent stay at Shilo Inns Oceanfront Hotel in Newport.
While the continental breakfast, cookies, and popcorn were discontinued several years ago, we are happy to offer our Shilo Café for breakfast each morning, and also for lunch on the weekends. The menu features delicious and affordable selections from our talented kitchen staff.

We did resolve the temporary phone outage, which did inconvenience some guests.
Thank you for informing us about a problem with the vending machine. We have contacted the vending company to perform any needed repairs.

Thank you again for sharing your thoughts and we look forward to having you stay again in the very near future.



Randy Getman
General Manager
Shilo Inn Suites Oceanfront Hotel
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Grants Pass, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“good value”
3 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

This motel is a bugdet friendly motel. The view was excellent. The room was average. overall a good value my main complaint would be the lighting outside is so bright that you could read a book in the middle of the night without a single light on. The staff was freindly and helpful as to directions and restuants,

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask cindibuckellong about Shilo Inn Suites Oceanfront Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Shilo Inn Suites Oceanfront Hotel, responded to this review
31 January 2012
Gear cindibuckellong,

Thank you for your compliments regarding your recent stay at Shilo Inn Suites Oceanfront Hotel in Newport. Our entire staff takes great pride in providing outstanding Shilo service at every turn.
We do provide lighting so that guests can view the beach and ocean any time of the day or night. Our apologies if that feature detracted from your overall experience.
We look forward to your next visit with us.

Randy Getman
General Manager
Shilo Inn Suites Oceanfront Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gladstone, Oregon
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Hey; it's the Oregon Coast don't expect more than it is.”
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

This was a last min. get out of town for New Years weekend. I went on line found a great deal, read the reviews and went for 3 nights.
The reviews are right on, The property is old and dated it has been remodeled many times it was clean quiet and the view was great We had a great week end on a budget.
Thank You Shilo

Room Tip: If you want a view of the Ocean get on the second floor.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask DaJul about Shilo Inn Suites Oceanfront Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General Manager, General Manager at Shilo Inn Suites Oceanfront Hotel, responded to this review
24 January 2012
Dear DaJul,

We are delighted that we could provide a memorable New Year’s weekend for you. Thank you for writing about your experience at our hotel. With our level of amenities, and commitment to guest satisfaction, we continue to be one of the best values on the Oregon coast for those wanting a full-service, oceanfront experience. We appreciate your comments and welcome your return visit.

Randy Getman - Newport General Manager
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Additional Information about Shilo Inn Suites Oceanfront Hotel

  • Shilo Inn Hotel Oceanfront
  • Shilo Inn Newport
  • Newport Shilo Inn
Address: 536 SW Elizabeth, Newport, OR 97365-7701
Price range (per night):* INR6,039 - 7,941

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