I have been to this Shilo Inn many times over the past year as my daughter attends the local university. This Shilo Inn is where I always choose to stay when I am in Newberg. I have never had an issue with it not being clean. I have never seen mold in the rooms I have been in and I have been in several now. I have not noticed a problem with the walls being on the thin side, yet. The starff has always been very nice and helpful. The breakfast does not offer a wide variety of choices and does hot have hot food, but it has cereal, milk, juice, coffee, pastries, fruit, eggs, yogurt, and muffins/toast, and breakfast burritos(well that is a hot food which can be warmed up in the micro). The fitness room is not the best, but it has some stuff. I have not tried the jazuzzi or pool. My husband loves the sauna and steam room. There is a laundry, but it took quite a few times to get my jeans dry. This was addressed immediately by the staff and appears there was a clog in the duct. One person commented on the low income apts. right next door and some undesierable people from that place in the hotel parking lot. Yes, there are apts. nearaby, but I have not encountered problems. The parking lot can be a bit dark, so maybe brighter lighting in that area can be looked into which may discourage people from hanging out can be looked into? Overall, I really have enjoyed the place. The price is good, it is clean, comfortable, and has everthing I need to be comfortable for a few days. Oh yes, the wifi is free and I have never had a problem with it working, There is also a computer downstairs if you don't have a laptop of your own. I am 46 years old and my husband is 49. Our children are 18 and 13 and we have enjoyed this place very much.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 April 2011
I was pleased your husband was able to relax and enjoy our sauna and steam room, hopefully you can enjoy our outdoor pool during your next visit. You will also be happy to know we will be adding waffles to our Breakfast to enhance our guests experience. I can assure you I have taken the necessary steps to correct the lighting issues you mention and thank you for letting us know your concerns.
We are currently featuring a wine tasting package, Grapes, Gourmet & Goodnight that includes wine & cheese pairing, customized wine tour, dinner and overnight accommodations that you might enjoy, you can visit our website, for further information or call us directly.
Thank you again for choosing the Shilo Inns Suites in Newberg, our staff takes a great deal of pride in providing our guests with a memorable visit and we look forward to having you as our guest again in the future.
Best Regards & Safe Traveling,
Scott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC