We stayed at this hotel several years ago and we were beyond impressed but after this last visit I cannot recommend this hotel to any traveler.
We were traveling with an animal (mini dachshund) and had to go with a room that allowed pets. Fine... but we were put below street level and it felt like the dungeons. The "easy" access to our room was a door at the other end of the hotel. It was a door that had NO security at all. There was a card swipe but it didn't work and the door was unlocked and kept open. I brought this to the attention of the front desk but they acted like I was crazy and had never heard of such a thing.
I also informed them that the phone didn't work. I was told that that is because the cleaning people often press down buttons that get stuck when cleaning. Well, the phone was really dirty. I didn't even want to hold it to my ear. It was truly disgusting. I don't think it had been cleaned in a very long time.
In all I just felt like the place was very run down and the staff behind the counter didn't care. I would never stay here again.
- Regency Hotel Medford
- Regency Hotel Rogue
