We stayed here when we bought our son to visit SOU. I'm a clean freak and hate going to dusty dirty hotels. This one was clean!! We stayed in a room with a queen bed, small kitchen and nice size bath with a closet. Wifi was great to have. The only problem was the inconsiderate people getting ice at 2am. Breakfast was basic (cereal, milk, fruit, oatmeal etc. Not like the Springdale suites (the sister property across the street). Either place will be my choices. Oh I forgot it's only 5-6 minutes from Southern Oregon University.

We stayed here 2 nights. We requested a rollaway, but were informed when we checked in that there were none. If I had known that when I booked we probably woud have stayed elsewhere. The hotel was really clean, looked new. They have a small outdoor pool. They allow pets, but you would not know from how clean the place is. Front desk staff was so-so. No rollaway, and when we wanted to buy some advil they were pretty dismissive. Otherwise they were friendly. But the walls in our room were paper thin! I know this is a common problem in newer hotels, but I really felt like our neighbors were in the room with us! At 7:30 on a Saturday morning (not the crack of dawn, but I was travelling with teens who like to sleep late!), our neighbors' dogs started howling. I couldn't believe it. Obviously, the dogs had been left alone in the room while their owners went to breakfast. This got other dogs in the hotel barking and howling. I called the front desk to see if anything could be done. They acted like I was being difficult but said they'd try to take care of it. After about 30 min, the dogs did quiet down, but we had already decided to get out of our room. I realize it is not the hotel's fault that the dogs were barking, but they could have done more to get the owners to take responsibility for their pets. Also, I think they could have appologized. After all, if the hotel had some sound proofing we would not have been quite so disturbed. I won't stay there again. There are many options in Medford.

This hotel was perfect for our trip to Crater Lake. Our flight from LA arrived at 11pm and the hotel sent a taxi to get us and they paid for it!! This was awesome as I was traveling with a child. They were in a great location and the staff was very knowledgeable about local wineries and places to visit. The staff recommended the ScienceWorks Museum in nearby Ashland and the kids loved it!!!! We also went to Crater Lake NP, Emigrant Lake, and the Oregon Caves.from this hotel. Lost a star for no restaurant on site but they have several places within a reasonable walking distance. Also, they share a parking lot with a Springhill Suites (also a Marriott property) that has a shuttle. Ask nicely...

The motel was beautiful, the staff were amazing and great customer service. We were welcomed like family and we had a very pleasant stay there.