When I booked my room three weeks in advance I asked specifically for jacuzzi non smoking room. When we arrived I got the keyes to the smoking little and quite dirty room. I asked for my money back, and they issued me a credit, but I had to look for stay elsewhere. I called few days later and asked to speak with the manager, who started to tell me that I never booked jacuzzi suite before and I ha to interrupt our conversation with him, understanding that it leads nowhere.
- Medford Red Carpet Inn
