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Shilo Inn Medford – reviews, photos


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50% Recommend
3.5 of 5 stars 40 reviews
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Didn't feel safe at this hotel

Shilo Inn Medford

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1 of 5 stars
abcdefgOregon   1 contribution
oregon
7 Nov 2009 | Trip type: Business, Solo travel

This is the worst hotel imaginable. I would never consider a Shilo Inn again. I didn't even stay the full night of my reservation and checked out early. I read reviews that said the building had been updated. I don't know what management considers upgrades, but the hallways were dark, the elevator was extremely slow, and my room was in a dark back corner. The door frame was falling apart. There was a gap at the top of the door which made the door not close properly, and I am not even sure that the door even locked all the way. The TV tid not work. The room was musty and stinky. The bedsheets looked like they had not been changed. i have stayed ay many hotels in the Medord area since I travel to Medford two weekends month. I was attracted to the nice low rates, but I will gladly pay more to go stay in a safe secure hotel where I know I will get a good night sleep and not have to worry about whether or not I will be safe during the night hours. The hotel also left the front door open during the dark night hours, which made me uncomfortable. The free internet also didnt work.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay November 2009
  • Visit was for Business
  • Travelled with Solo Traveler
  • Member since 07 November 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR3,412 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Enjoyed the family atmosphere

Shilo Inn Medford

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5 of 5 stars
l2277lizzard   1 contribution
San Francisco, CA
2 Sep 2009 | Trip type: Family

We arrived in a flurry with our whole family which was a lot of us, the front desk clerk was friendly and calm under all that we put her through. When we got to our rooms we were unconcerned with anything but getting some sleep. My whole family was pleasantly surprised to find that the rooms were very clean, spacious, and comfortable, even though one room had as many as five persons in it. We all agreed we wish we could have stayed longer but alas it was only for two nights. Thank you people at Shilo Inn, we will see you again soon.

  • Date of stay August 2009
  • Visit was for Leisure
  • Travelled with Extended Family
  • Age group 25_34
  • Member since 02 September 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from Medford_GM, General Manager
(Management representative)
6 Oct 2009
Dear 12277lizzard,

I am so please to hear about your family’s great experience with Shilo Inns. Family time is important and we feel that your stay with us should be effortless so that the attention stays on your family. I’m glad that our spaciously appointed guest rooms were to your liking.

I hope in the future we can serve you and our family again, at any of our 40 great Shilo Inns in 10 western states.

Best Regards,
Laura Abraham
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: INR3,412 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
adequate in a pince

Shilo Inn Medford

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3 of 5 stars
shubeteach   9 contributions
Henderson, NV
28 Aug 2009 | Trip type: Solo travel

Not enough electrical outlets. This seems to be a problem across the board in motels and even in upscale hotels. Coffee pot had to be moved over to the sink and then it didn't work because it tripped the circuit. Had to unplug a lamp to have an outlet for my laptop.

Cleanliness was a "concern", and I'm not sure the sheets had been changed. Ewwww.

They do have airport transportation and let me have a late checkout, so that was a plus.

"free breakfast" was not a plus but that's a personal choice. See coffee pot issue.

WiFi cut in and out.

I knew that Shilo Inns weren't "upscale", but it met my immediate needs.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Travelled with Solo Traveler
  • Member since 15 September 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from Medford_GM, General Manager
(Management representative)
7 Oct 2009
Dear shubeteach,

Thank you for your thoughts; as we constantly try to improve our guest’s experience. I am pleased to report that new desk lamps with additional plug-ins have been installed to accommodate and remedy the need for additional outlets.

We have also expanded our continental breakfast: with fresh waffles, breakfast burritos, Danish and muffins, etc.

I apologize that the room was not up to your expectations. I hope that you will return so that we can show you the improvements to the building and staff.



Sincerely,
Laura Abraham
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: INR3,412 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
I would not come back again.

Shilo Inn Medford

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2 of 5 stars
Rhodes32   7 contributions
California
27 Aug 2009 | Trip type: Family

Upon entering the hallway that leads to the rooms, there was a musty smell. Our room had a musty smell, too. Requested another room, which she was kind enough to give us, but that room smelled of cigarette. The hotel is non-smoking. The bedcovers had hair on them. Bed sheets were stained and smelled strongly of Clorox. It looked like the carpet was not vacuumed, or it could be permanent stain. Bathroom tiles were moldy. Staff were nice.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Travelled with Family with Young Children
  • Member since 29 August 2008
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Management response from Medford_GM, General manager
(Management representative)
7 Oct 2009
Dear Rhodes32,

Thank you for your thoughts; we welcome your comments in an effort to improve our guest’s experience. I apologize that stay was less that perfect.

I am glad that the staff was helpful and nice. I apologize that the room was not up to your expectations. I hope that you will return so that we can show you the improvements to the building and staff. All Shilo Inns are now 100% smoke free!

Sincerely,
Laura Abraham
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: INR3,412 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
what can i say

Shilo Inn Medford

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4 of 5 stars
seaxu   1 contribution
placerville california
12 Aug 2009 | Trip type: Couples

i had never heard of shilo inn before and found its amenities to be comprable for any hotel of this price range. the staff was extra helpful in getting me around town for food. and they also gave me advice on some fun activities i could do for my stay. I wish i would have known about the shilo inn sooner.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Member since 12 August 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes
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Management response from Medford_GM, General manager
(Management representative)
25 Sep 2009
Dear seaxu,

Thank you for your business and positive comments. It is our goal to help every guest enjoy the Medford area as much as possible while visiting, I’m proud of our staff to achieving our goals.

There are 40 great Shilo Locations in the 10 western states for you to choose from, so we hope you’ll choose to stay with Shilo the next time you need overnight accommodations.

We hope to see you soon!

Sincerely,
Laura Abraham
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Check Rates ABS:HotelCheckRates-d102084?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR3,412 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Check Rates and Availability
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Shilo Inn Medford Also Known As

  • Medford Shilo Inn
Address: 2111 Biddle Rd, Medford, OR 97504
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