My son had to be at the hospital in medford at 9 am for a operation on the 24th of Dec. 2011. we live 80 miles away in snow country so we got 2 rooms at the shilo inn so we would be at the hospitol on time. at 2:50 am the fire alarm went off, we had to go outside in the parking lot. after about 12 mins. we went back inside and just got back to sleep when the alarm went off again. we found out that there was no fire, but a water leak in the laundry and the panic button was hit instead of calling a plumber. I have called the main office to talk to Ingrid to see if we could at least be comped for our bad stay, but low and behold, Ingrid will never answer. We will never again stay at a shilo inn.

We went to Medford for a softball tournament in October. A mom from our team chose this hotel for our team. This Shilo Inn is an okay place to stay if you aren't going to be in your room much. Our room itself wasn't too bad (except for the wrinkled flat sheet where a fitted sheet should be), but the rest of the property was old and run down. The extremely small and old elevator was a little frightening to ride in. The decor is old and outdated. The staff was friendly for the most part, but one of the ladies working at the desk reprimanded me for using the ice water to fill a water bottle for my daughter, which was rude. The only reason I used it was because the ice machine on our floor was out of order. The price was adequate for the property, but I'd rather pay another $30 for a much nicer room. There's just too many places to choose from to settle for this property.

The physical property at this location is probably near the bottom of the Shilo Inns portfolio of budget hotels, but they have made the most of what they have. The rooms are very small, but clean, comfortable, and well appointed. The rooms have excellent sound insulation and are very quiet, even though the hotel is located adjacent to I-5. The front desk staff was very friendly and accommodating. The complimentary coffee and breakfast was fine. The price was right. All in all, this was just the ticket when all you needed was a good sleep in a clean safe spot.

We were traveling to see some friends and they recommended Shilo Inn...From the outside it might have seemed a bit old but inside was a totally different story.. The Shilo Inn in Medford, Or, is proven SHILO Addfordable Excellence...Awesome staff that go out of their way to make you feel at home, very clean rooms, and a wonderful breakfast what more could you ask for..We even slept on the freeway side but, because Shilo has taken the time to put in Double windows you can barely here a thing...We enjoyed our stay so much that we extended to 7 days..Thanks Again Shilo Medford...WE WILL BE COMING Back to see you AGAIN!!!