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BEST WESTERN PLUS Landmark Inn – reviews, photos

3.5 of 5
4430 Southeast Highway 101, Lincoln City, OR 97367
Hotel amenities
Special offer
$85 per night
BEST WESTERN PLUS Landmark Inn
Ranked #2 of 36 hotels in Lincoln City
4.5 of 5 stars 105 Reviews
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105 reviews from our community

    Trip type
Traveller rating
    68
    27
    6
    2
    2
Date Rating
CR
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Best Western Plus Landmark Inn - Rude, Unconcerned, wi-fi futile”
2 of 5 stars Reviewed 9 February 2012

Not concerned about their quests or guest needs.
You either have Wi-Fi or you don’t & Best Western Landmark Inn Lincoln City, Oregon did not have High-Speed Wi-Fi as advertised.

When inquiring about non-existent Wi-Fi Internet connection, response promising with Anita but unfortunately she was busy and unavailable for follow-up.
Instead ended up with Kim, who's attitude was flippant, rude, very dis-courteous, about the internet issue.
Not surprising as other guests complained about Internet Wi-Fi/other problems. (noticed a few times in passing/Reception).

Manageress did offer to use downstairs conference room/closer connection,
however gave a vacant response ("sorry I guess we are full").
So! Seemed an unconcerned vacant thing to say.
Not the convenience expected when I booked room, Best Western's advertisement states "high speed internet" under Features & Amenities" & via email confirmation "Room Type - 2 Queen Beds,nsmk,Hi Speed Net,Balcon,Microwav,Refrig".
I paid what Best Western asked for room tariff but did not receive in return their side of bargain "ability to access internet from the convenience of our own room to continue planning/booking remainder of our trip & to receive important email communication from home.
Instead bumped into an extremely rude front desk person (Kim) & a blazay Manageress.

We Intended staying at Best Western Plus Agate Beach Inn, Newport Oregon but gave it a miss.

Best Western plus or minus - Wi-Fi - vey poor, dis-courteous & unconcerned!

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
6 March 2012
Dear guest,
I am sorry to hear that you did not enjoy your stay here at our hotel. according to your review, you stayed here in August of 2011. reviewing our records for that month, several calls had been made to our service providers and a few guest had some trouble with their firewall blocking them from the internet. Since then we have upgraded our wireless internet system completely. At this point unfortunately I do not know what kind of trouble you had. Thank you for your review. We take all of our reviews and address them with the staff. Our guest satisfaction is always our top priority.
Thank you
Debbie McGinnis
General Manager
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Springfield or
1 review
“my escape on the coast”
4 of 5 stars Reviewed 5 February 2012

The staff is very nice and friendly. My husband loves the bed there he says he sleep like a baby. very clean and very reasonable price. Will stay there every time we visit lincoln city.

Room Tip: very roomy
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MaDonnaSpringfieldor about BEST WESTERN PLUS Landmark Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
6 March 2012
Dear guest,
I am happy to hear you enjoyed you stay at our hotel. The pillow top mattresses and the pillows are among our guest favorite items in our hotel. It is so very important for our guest to have a good night rest. We look forward to your next visit.
Thank you for writing this review for our hotel. It helps us to know how our guest feel about our hotel.
Thank you
Debbie McGinnis
General Manager
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Soutwest Oregon
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Pleasantly Pleased”
5 of 5 stars Reviewed 31 January 2012

Very nice hotel, staff and room. We would certainly stay here again if we were in the area.
The only issue, and it's not a very big one, is that the hotel is on the south end of town and a bit out of the way.... but it's still well worth driving a very short distance to find what you need.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
6 March 2012
Dear guest,
I am very pleased to hear you enjoyed your stay here at our hotel and that you were happy with our staff as well. We really do appreciate your review. Our guest thoughts and comments are so important to us, it helps us see if we need to make improvements anywhere to ensure our guest a comfortable and memorable place to stay.
Thank you
Debbie McGinnis
General Manager
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Saint Helens, Oregon
Reviewer
3 reviews 3 reviews
“Affordable Luxury!”
5 of 5 stars Reviewed 24 January 2012

We have stayed here a couple of times and I have not been unhappy with anything, ever! The hotel staff is wonderful, the place is spotless, the beds are the so comfortable I could sleep all day! The rate for our last stay was only a couple of $ more than some of the "not-so-nice" hotels in the area, and well worth the upgrade! This is my new favorite place to stay at the coast!

Room Tip: 3rd floor rooms have a far bay view!
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Cathie1013 for Lincoln City
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
7 March 2012
Dear guest,
I am very pleased to hear you enjoyed your stay at our hotel and we look forward to your next visit and yes, most of our upper floor rooms have a nice distant view of the Siletz Bay.
Our staff is always eager to serve our guest and we would like vto thank you for taking a moment to write this nice review about our hotel.
Thank you
Debbie McGinnis
General Manager
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Las Vegas, Nevada
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
“Outstanding value and comfort.”
5 of 5 stars Reviewed 24 January 2012

I stayed at this facility on 1-23-12, and can't stress how wonderful my stay was. A friendly staff, soft bed, and a great breakfast makes this a great place to stay.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask James_C1967 about BEST WESTERN PLUS Landmark Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
7 March 2012
Dear guest,
On behalf of our staff, we would like to thank you for writing this wonderful review about our hotel. It really helps us to know how our guest feel about our hotel. All of our rooms have a pillow top mattress and we are happy to hear our guest love the beds.
Thank you again
Debbie McGinnis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN PLUS Landmark Inn

  • Best Western Lincoln City
  • Lincoln City Best Western
Address: 4430 Southeast Highway 101, Lincoln City, OR 97367
Price range (per night):* INR6,151 - 9,283

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BEST WESTERN PLUS Landmark Inn
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