THIS PLACE IS NOT WHAT IT APPEARS TO BE ON THE WEB! If you are looking for a romantic & luxurious getaway, as we were, THIS IS NOT THE PLACE! It appears that the owners bought some run down Motel 6, gave the exterior a paint job, added some rock work, maybe spruced up the lobby a bit, had a good photographer take deceiving pictures, & slapped up some 4 star plaques up on the walls. The front desk man (I believe his name was Tony) was absolutely awful! Our experience with him was THE WORST customer service I have ever encountered anywhere! I have received better customer service @ a gas station then I did our entire stay here. He didn't smile once or give us any sense that we were welcomed @ all. He treated us like some man who hated his life & his job & we were just some great inconvenience to him. He was absolutely cold! When I called the front desk for a cab recommendation his response was, "I don't know. Really any cab you call can take you to where you need to go." Then he hung up. Upon checkout, we were greeted the same way. A cold, rude man with not one ounce of customer service skills! He didn't even say, "good morning, how was your stay?" or "thanks for staying with us, have a nice day." The rooms were not worth the $150/night. The beds were extremely uncomfortable, there were stains all over the outdated & ugly furniture, there was no fan in the bathroom, the wallpaper was peeling in spots, the mini bar had NOTHING in it, & the view was an ABSOLUTE JOKE! You have a view of the ugly roof of a restaurant to one side and the back end of a couple mediocre hotels that are actually "ocean front" to the other. Sandwiched in between that, there's the ocean. The continental breakfast that they speak of is also a joke. You have your choice between a bagel & cream cheese or yogurt & granola, juice, & coffee or hot chocolate. The granola was so dosed in sugar that my husband couldn't eat it. They only gave you enough cream cheese for 1/2 of your bagel. They completely forgot my hot chocolate & when I called to tell "Tony" about it, I got no apology, just an "ok, I'll have her bring that up to you" & a click. The wine & cheese tasting was also a joke. They had 3 wines (1 of which you can buy @ any grocery store for about $8) & one tray of salami & cheddar that looked like it came from Safeway. I also told the person when we booked the place & "Tony" when we arrived that it was our anniversary & we were very excited to stay in a nice romantic hotel to celebrate, & not once did anyone say happy anniversary, or do anything for us @ all. At the very least I expected a happy anniversary, thank you for staying with us. We were EXTREMELY DISAPPOINTED in our stay here, will never return, & will not recommend this place to anyone! I believe that we would have had a better time had we stayed @ a Motel 6!