Was not sure what to expect with this property, we were pleasantly surprised the rooms were nice, clean. Coffee pots, fridge and WIFI and a nice indoor pool and spa. We traveled with a large group and heard some disappointing comments on the Lagrande inn that we were initially looking at in the same area.

Convenient, comfortable, clean and roomy. Certainly a very good value for the price. Not the most fantastic breakfast, but again, can't complain for the price. I would stay there again.

I called the Best Western and was greeted by a grimy sounding woman who told me they were sold out. So I called the Sandman and was greeted by a friendly voice confirming they had availability. I booked two rooms for two nights. I was a little nervous as the reviews were all over the place and the name was a little odd to me. We arrived at La Grande and could clearly see the hotel's large sign from I-84. We had an easy check in with a kind staffer (woman with tattoos). We opted to stay on the second floor since the first floor is pet friendly. There was no elevator so something to keep in mind if you have awkward luggage. My room (212) was clean and roomy - your typical business travel hotel room. And what more can you ask for than clean?! About 7:30pm we decided to change our travel plans and were able to cancel our second night with no problems. I didn't notice the highway noise in my room even though we were close to it. We didn't try the continental breakfast - went to Joe and Sugars downtown for a nice local breakfast. And ate at Mamacita's for a lunch and a dinner which I highly recommend. (Request to add this restaurant to Tripadvisor has been made.) I would rate this hotel as good, perhaps a 3.5. I wouldn't hesitate to stay here again and would recommend to other fellow business travelers.

First of all the website photos are totally misleading. Upon arrival and seeing the lobby area we knew we were in trouble. And those fears were confirmed when we entered our room. The furniture is old and mismatched, the bedding should have been retired years ago; tears in the bedspread, pillow were lumpy and the bedding did not look fresh. The room was dirty and my husband and I would not sit on anything. Not sure what could have been hiding in the carpet or mattresses. We decided there was no way we could sleep in this rooom so we returned to the front desk and I told the clerk I was not satisfied, the website is very misleading with their pictures of this property and basically the room was dirty and I wanted a refund for our two nights reservation. He did refund one night, but because we booked one night online and one directly with the hotel, we would have to go online to see about the refund for that night. I must say he was the only positive moment in this unpleasant experience.
I would never recommend this property to anyone (nor would I even thing of staying a their other properties) and beware of what you may see online when searching for accomodations in La Grande. After looking around the area we returned to Boise as I doubt you can find anything suitable in the way of accomodations in that area. Glad to be home after a waste of time for what was supposed to be an anniversary get away; round trip took 6 hours.