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Comfort Suites – reviews, photos

2.0 of 5
2625 Cascade Ave, Hood River, OR 97031
Hotel amenities
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Ranked #7 of 8 hotels in Hood River
3.5 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveller rating
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    15
    9
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Date Rating
Medford, Oregon
Senior Contributor
43 reviews 43 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Not a Bad Option In Hood River”
4 of 5 stars Reviewed 23 September 2011
1
person found this review helpful

Having stayed at many Comfort Suites this one was exactly what I expected. Overall Ok property with plenty of conveniences close by. Only problem was the door had a poor fit and you could see through the door jam. This was a problem if you wanted to have the windowes open. Due to the constant wind in Hood River this made the door rattle constanlty.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TRC70 about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good service”
4 of 5 stars Reviewed 18 August 2011

Not as updated as the new holiday inn express we have found in several spots, but it was well priced and our check-in agent was helpful. Good breakfast (FREE).

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask stephen d about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burbank, WA
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Great people”
5 of 5 stars Reviewed 3 August 2011

I visit Hood River regularly to work nights for a hospital. They have usually booked me here at Comfort Suites, and I couldn't be happier. The staff is very accommodating, usually getting me an early check-in so I can sleep before my first shift.

The rooms are spacious and clean. The beds are very comfortable, and the pillows are great! A refrigerator and microwave are provided in each room. The only complaint I have about the rooms is how tiny the bathrooms are. If you're looking for space to move around in there, this is the wrong hotel for you.

Continental breakfast has a wide range of options and is really quite good. The pool and hot tub and clean and usually not too busy.

This is a great choice for staying in Hood River!

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mandyherreid about Comfort Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, O
1 review
1 helpful vote 1 helpful vote
“Wish I had another choice”
2 of 5 stars Reviewed 10 July 2011
1
person found this review helpful

Work put me up in this hotel after moving me from the Best Western, and I was completely disappointed. The quality was poorer, there were rips in the furniture, and the internet was unacceptably slow and unreliable.
The internet was probably the most frustrating part. If they want to have a hotel that is suitable for business people on extended stays, the internet needs to work more than 50% of the time and not freeze up every 5 minutes. Completely frustrating.

  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Oregonismyhome about Comfort Suites
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Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
“Manager was a jerk, front desk people likewise.”
1 of 5 stars Reviewed 7 July 2011
1
person found this review helpful

The customer service here is terrible. My business takes me out of town every other week. I had reserved a room for a business trip on a Thursday. To my surprise I had reserved the room for the previous Thursday. This was my fault, as I made a mistake and clicked the wrong week on the reservation three weeks earlier. The front desk person said I had been charged for the room the previous week I didn't show up. I needed a place to stay and the rate was $60 more than the prior week I reserved. The front desk person also stated he would not be able to reimburse me since he didn't have the authority. Ok, so I needed a place to stay, and stayed overnight. The desk guy said to call the manager to reverse the charges for the past week I wasn't there. The next day the manager was not in, I was charged for the night. I called numerous times for the manager and finally talked to her a week later. I also talked to front desk person from when I was there last. He said he could have reimbursed while I was there last but didn't. I spoke with the manager, surprisingly she was very rude to me. She said it was not her problem I had made the mistake on the wrong week and that she wouldn't reimburse me. She actually took a shot at me. I'd been in business for government work, she says "well I'd think the government would train their employees better not to make mistakes" I couldn't believe it! No other manager has ever been so rude. Most management will not even give two thoughts about resolving a problem. I told her 99 percent of hotels in the area would reimburse me. She told me to go stay at one of the other hotels next time. Nice. Well, I got ripped off for the night I stayed and was charged for the night I wasn't there. By the way, the hotel is not close to any restaurants, besides a taco bell next door, and there are no views. Have a nice stay!

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Comfort Suites

  • Comfort Suites Hood River
  • Hood River Comfort Suites
Address: 2625 Cascade Ave, Hood River, OR 97031
Price range (per night):* INR7,326 - 13,421

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