The room was spacious and very clean. The hotel staff were very friendly and super attentive (we got a call to make sure everything was fine in the room when we first arrived, and another call before we checked out to let us know the proceedure). Breakfast was delicious (and the ladies that maintained the breakfast area were not only extremely friendly and efficient but also kept the whole place stocked and clean). The only reason I have not given it 5 stars was because the bed was very uncomfortable, it was hard, very very hard. I woke up with sore muscles and didn't sleep very well. However, this will not stop us from going back (we will bring an egg crate mattress pad for the bed). We also got a room near the pool area, which got rather loud at night (lots of children). I would request a room further way from the pool next time.
Room Tip: Try to get a room far away from the pool
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15 September 2011
Thank you for taking the time to share your comments! Customer satisfaction is the cornerstone of our business and we strive to make every guest's stay the best possible. I certainly understand that bed comfort is a matter of personal preference and I wanted to let you know that the hotel does have foam toppers available at no additional charge for our guests who prefer a softer bed. So there is no need to bring your own, just request one the next time you visit and let us take care of it for you. See you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC