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Residence Inn Portland West/Hillsboro – reviews, photos

3.0 of 5
18855 NW Tanasbourne Drive, Hillsboro, OR 97124
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Residence Inn Portland West/Hillsboro
Ranked #2 of 14 hotels in Hillsboro
4.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
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    23
    7
    1
    0
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Date Rating
New Smyrna, FL
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Really spiffy and really convenient”
5 of 5 stars Reviewed 15 September 2011

This is the neatest, cleanest and tidiest Residence Inn that we have ever seen -- and we have now stayed at 39 different ones. It's located in area with nice restaurants, grocery stores and shopping so that a traveler can find whatever he or she needs. The staff is very welcoming and the hotel is located in an area that is fairly quiet. All in all, a perfect model of what a Residence Inn should be.

Room Tip: Some of the studios have king-size beds
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Santa Cruz, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice rooms, great staff”
4 of 5 stars Reviewed 12 September 2011

We stayed here for 4 nights in August of 2011. The suites are in numerous two story condo-like buildings with nice landscaping. The 2 bedroom suite had plently of room for the four of us. The suite was nice - not too fancy, but everything clean and in working order. Three flat screen TVs, one king bed, one queen bed, two seperate bathrooms, full kitchen. The room rate includes a full breakfast bar that was good enough that we did not bother going anywhere else for breakfast.

The Residence Inn is located in a very quiet area which was great. It is also very close and convenient to many restaurants and shopping. Downtown Portland is only a 15 minute drive away (perhaps 25 minutes during rush hour).

What really impressed us was the customer service. The hotel staff was extremely friendly and professional. They made us feel like they really cared about our stay. There were many business professionals staying here and they seemed to be well taken care of by the staff.

We will definitely stay here again...

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Bruce95062 about Residence Inn Portland West/Hillsboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Super Dog- and People-Friendly Hotel”
4 of 5 stars Reviewed 12 September 2011

The room was spacious and very clean. The hotel staff were very friendly and super attentive (we got a call to make sure everything was fine in the room when we first arrived, and another call before we checked out to let us know the proceedure). Breakfast was delicious (and the ladies that maintained the breakfast area were not only extremely friendly and efficient but also kept the whole place stocked and clean). The only reason I have not given it 5 stars was because the bed was very uncomfortable, it was hard, very very hard. I woke up with sore muscles and didn't sleep very well. However, this will not stop us from going back (we will bring an egg crate mattress pad for the bed). We also got a room near the pool area, which got rather loud at night (lots of children). I would request a room further way from the pool next time.

Room Tip: Try to get a room far away from the pool
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brenda Aspnes, General Manager at Residence Inn Portland West/Hillsboro, responded to this review
15 September 2011
Thank you for taking the time to share your comments! Customer satisfaction is the cornerstone of our business and we strive to make every guest's stay the best possible. I certainly understand that bed comfort is a matter of personal preference and I wanted to let you know that the hotel does have foam toppers available at no additional charge for our guests who prefer a softer bed. So there is no need to bring your own, just request one the next time you visit and let us take care of it for you. See you next time!
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Lake Elmo, Minnesota
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
“Highly Recommended”
5 of 5 stars Reviewed 7 September 2011

Loved our stay here. Pleasant & helpful staff, great breakfast, great price, clean & well appointed rooms. Would definitely stay here again.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MatriarchInTraining about Residence Inn Portland West/Hillsboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bat Yam, Israel
1 review
“One of the best place I staied”
5 of 5 stars Reviewed 7 September 2011

Me and my family spent more than one month in Residence Inn Portland West Hillsboro, The team in this place are just wonderful and we received an excellent service. The hotel is very clean all the time, All the team in the hotel will do their best to help the guests. In my next visit this is the place I want to stay in.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Residence Inn Portland West/Hillsboro

  • Residence Inn Hillsboro
  • Hillsboro Residence Inn
Address: 18855 NW Tanasbourne Drive, Hillsboro, OR 97124
Price range (per night):* INR7,381 - 14,204

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Residence Inn Portland West/Hillsboro
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