My family stayed at the Shilo Inn Grants Pass for one night before rafting recently. The Shilo Inn is only minutes from many of the rafting companies in nearby Merlin and offered great rates.
The hotel is older, and could use some updating. I was surprised to get an actual 'key' when checking in. The front desk was super friendly and check in was a breeze.
The hotel is built on a slope and there are a lot of stairways to navigate in odd places. Make sure to ask for a first floor room if you have mobility issues.
The room was spacious but very dated. The bed was unfortunately NOT comfortable. I had a very difficult time sleeping. They did not keep any extra pillows in the room (I did not call to request any so this might have been resolved; it was just so late and I was ready to go to bed). The bathroom was small but provided ample storage for longer stays. The AC worked great.
Included with the rate is a complimentary breakfast which includes coffee/tea/juice, cold cereal, fruit, yogurt, bagels, pastries and packaged breakfast burritos. Again, the front desk were present and very accommodating in the morning.
Unless they replace the mattresses, I do not think I could stay here. If a hard bed is something you can live with, I suggest this hotel for it's friendly service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
31 August 2011
I am so glad to hear that you stayed with us during your recent trip to Grants Pass- Shilo Inns. I am very sorry to hear about the mattress not meeting your expectations. We have made some adjustments to our rooms, so that you might come back and sleep comfortably. We do have building maps available as we do understand that it can be difficult to get around. I was glad that we did provided you with the best customer service. I hope that you will revisit us soon.
Warm Regards,
Rebecca Walters
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC