My husband and I stayed at Valley River Inn while we worked at the Eugene Sportsman Show. we were greeted by front desk staff Megan, she was a gem!! She always greeted us with a smile and gave us a great restaurant recomend. On our first night we returned from dinner and wanted a fresh cup of decaf coffee in our room she gave us decaf coffee packs along with LOTS of sugar and creamer packs, just like we like it!! She made our visit very pleasant and we wanted to say Thank You to Megan and other hotel staff, this is an excellent hotel to stay at and we will recommend it to our friends and family who visit Eugene. Keep up the good work Valley River Inn, thank you!!

Checked in after dark but was aware of a dicey neighborhood, close to a strip shopping center. Front desk staff not very friendly. This motel is huge but fairly quiet. I had gps or never would have found it. Room comfortable, but not worth the price.

we had a great time at the hotel and don't think its a bad place, just not exceptional in any way. We had a small suite with a balcony overlooking the river and greenspace so the view was great. The bed was comfortable and things were clean but a bit dated. we knew that they were going through a total update of the property in early 2012 to prepare for the Olympic trials and we're sure it will look great. Being right next to the shopping mall (also very dated) is a plus for some folks but no us; it seemed to detract from the resort feel they were trying to create. The restaurant was a bit pricey for what you get and hopefully is on the refurb list, too. the meeting spaces were plentiful but rather disjointed for big events. the staff was incredible friendly and the concierge suite was a nice touch but lacked pizazz. Probably would stay someplace else next time, like the Hilton or someplace with more local character.

We went back to this hotel after having a good stay there the first time. This time we upgraded the room, so the room(s) were very large. It had a hall, a tv room with a couch, chairs and a table, a balcony, a bathroom and a bedroom. A lot of space.
Unfortunately the bathroom was very dirty. It looked like someone had an accident on the wall... I find it weird that the housekeeping had not cleaned it.
It was also very noisy there. It felt like our upstairs neighbour was in our room. It was so loud. It was really annoying.
When we checked out the day after, I told the front desk about the noise. He told me they could have done something if we had called the the night before. I just wonder what they would have done.. Called the room and told them not to walk in their room..? Well, we will not stay in that hotel again. We will find a different one for sure.