We checked in late at night to the hotel and the front desk person was friendly and even gave us a blanket and some treats for our dog. After returning from getting a quick bite to eat after a long drive our dog was not in our room. The front desk worker had removed our dog himself without contacting us due to our dog barking. They left no messges on the room phone or any other phone letting us know what was going on. We were gone for less than an hour. Upon check in they did not tell us that we could not leave the dog in the room un-attended nor did they have us sign anything that stated we would leave the dog in the room. Upon making our reservation we told them that the reason for our stay was for the football game and even then nobody told us! My dog received a nasty cut underneath his eye during the incident. Best Western has made no effert to admit wrongdoing and I will never ever stay there again. If you are a dog STAY SOMEWHERE ELSE.
- Best Western Greentree Hotel
- Best Western Eugene
- Eugene Best Western
