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Express Inn and Suites – reviews, photos

990 W. 6th Ave, Eugene, OR 97402
Hotel amenities
Special offer
$47 per night
Express Inn and Suites
Ranked #27 of 32 hotels in Eugene
3.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    5
    3
    2
    2
    3
Date Rating
San Francisco
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Stay somewhere else”
2 of 5 stars Reviewed 21 October 2006
1
person found this review helpful

Clean, but too many other issues. Not good value for the money - it was as expensive as any other place we stayed but only about one quarter as pleasant. First of all it's in a so-so area on a very noisy street and the doors and windows open to the street. We couldn't get the key to open the door at first. The front desk guy showed us that you have to pull on the door just so to get the key to work. The room smelled strongly like insecticide - not what you want to smell when entering a motel room. There was a fly in the room so apparently it didn't work. The weirdest thing was that the toilet paper dispenser was about 4 feet from the toilet, so unless your arms are 4 feet long you have to get off the toilet to tear off the paper. The shower temperature settings were reversed - the hot water was where it was marked cold. The complimentary coffee was not in the room, it was in the front office. There was no breakfast apart from teeny tiny plastic-wrapped muffins. We won't stay here again.

  • Liked — Clean
  • Disliked — Many issues
  • Stayed October 2006, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocoee, FL
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
43 helpful votes 43 helpful votes
“Location???”
3 of 5 stars Reviewed 7 September 2006
4
people found this review helpful

The Express Inn is only a few years old, the property is small, neat and clean, with flowers planted where they can. It is a basic travelers hotel, with a small office check in area. The rooms are a decent size and very clean. My only problem was the area had quite a few folks wandering around who didn't seem to have jobs. This concerned me a bit, until we talked with some ladies in the shops downtown who assured us that they might ask for some spare change (and we did get one very polite request) but wouldn't cause any problems. They were right. Tho I probably wouldn't wander around at night here, everything worked out well. There are quite a few small motels in this neighborhood, this seems to be hotel row for Eugene.

  • Stayed September 2006, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonoma County, CA
1 review
3 helpful votes 3 helpful votes
“Newer but mediocre at best”
2 of 5 stars Reviewed 20 July 2006
3
people found this review helpful

Other reviews are correct when they say that the property is newer-- 2 - 3 years old. Our room was larger than a standard room but far from a "suite." One bed had several questionable stains on the blanket and when we requested extra blankets they had none without stripping a bed in another room. They washed the dirty bedding and returned it to us. The air conditioner smelled of urine when turned to vent, but the ac worked. The 6th street people traffic are shady/scary. We were unable to find name brand stores/resturants close. I would NOT stay here again.

  • Liked — The free internet access
  • Disliked — The overall cleanliness of the bedding
  • Tips/Secrets — Check the room BEFORE you pay--if it sounds too good to be true--it is!!
  • Stayed June 2006, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anand Patel, Manager at Express Inn and Suites, responded to this review
20 August 2010
Dear TripAdvisor member,

Although we are a new motel in the Eugene Area, we will do our best to resolve your issues with our motel. We are sorry that you were not happy and we will do our best to resolve this conflict.

Sincerely,

Anand Patel, Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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5
people found this review helpful

This hotel was a great place to stay In Eugene. Very close and convenient to various markets and also great service. The rooms were big and comfy and they had extra towels and clean bedsheets. The other reviewers were correct. Even though this hotel was not the cheapest($54/night), I felt it was worth every penny.

  • Stayed May 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, Oregon
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
“Great new place to stay”
4 of 5 stars Reviewed 30 April 2006
9
people found this review helpful

So thankful we found a great clean place to stay as we will be returning regularly to relocate to the area. I called the hotel directly and saved about $8/night over the Expedia site quote (approx $65). This hotel is approximately 1 year old, so the room, fixtures, bedding, tv, etc. are all in immaculate condition. Most are non-smoking rooms; it is a 2 story, L-shaped property. The bathroom has a sink with large granite vanity outside of the separate granite shower/bathtub commode room which works well for multiple people to get ready. There are clean tile floors in the bathroom and closet area, which also holds a good size refrigerator and microwave. There is an ironing board stowed in the closet. There is a writing desk, loveseat with large coffee table, and controllable hvac; the hvac system does not however allow the fan to recirculate the inside air. The bedding was so-o-o-o soft, and there were adequate pillows and blankets for our 2 queen beds. There was even WIRELESS HIGH SPEED INTERNET included. There are wheelchair accessible rooms only on the 1st floor. No elevator, just wide well-lit stairs lead to the 2nd floor rooms.The parking spaces are large, so it's easy to pack and load luggage & family. They have a small lobby with coffee, muffins, fresh fruit and cookies from 7am-10am; guest laundry, fax/copy service & pet friendly. There was a constant stream of traffic on 6th Street, but it sounded more like water swooshing. We only had one train conductor lay on his horn regularly about 6 am, so we considered it a wake-up call. Within walking distance, we found a good chinese place called Jade Palace, but our favorite place is the 6th Street Grill; we will be regulars there for their weeknight specials and breakfasts. Definitely on my recommend list.

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Additional Information about Express Inn and Suites

  • Express Hotel Eugene
Address: 990 W. 6th Ave, Eugene, OR 97402
Price range (per night):* INR3,076 - 4,082

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