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TownePlace Suites Bend – reviews, photos

2.0 of 5
755 SW 13th Place, Bend, OR 97702
Hotel amenities
TownePlace Suites Bend
TownePlace Suites Bend
TownePlace Suites Bend
TownePlace Suites Bend
TownePlace Suites Bend
TownePlace Suites Bend
Ranked #10 of 40 hotels in Bend
4.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
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    11
    2
    1
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Date Rating
York, Maine
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Cancelled Reservations at other Hotel to come back here”
5 of 5 stars Reviewed 15 September 2011
4
people found this review helpful

We are currently on a vacation trip to Crater Lake. The plan is to stay one night in Bend, a second night at Crater Lake and then back for this final night in Bend. We couldn't get into the best-rated hotel on the first night here in Bend, so settled for the TownPlace Suites. We were so impressed that we cancelled our reservation for a better-rated hotel just to come back to this wonderful place for this, our third night on the road.
The rooms are well designed with plenty of space for everything. The kitchen area is supplied with pots, pans, knives, forks etc. Breakfast is quite adequate. And I can't say enough about the staff. They are uniformly terrific.
There was a bit of a wait at the front desk this afternoon for the room we wanted. (Maybe five minutes. We had arrived at 3:00 PM, which we thought was check-in time, but we found out it is actually 4:00 PM.) Shortly after we were settled in the room there was a knock at the door. A basket of goodies had arrived to apologize for our wait!
We would definitely come back again. Meanwhile we have to settle for this recommendation, and urging our friends to come here whenever they're in Bend.

Room Tip: We like the back side overlooking the pool, but the front should be as quiet -- maybe quieter.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Coast
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Not bad, but double-check for cleanliness”
3 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

We recently stayed here for two nights. Overall, this wasn't a bad place. On our first night, I noticed a hair on the bedsheets, but didn't think anything of it. But then I saw another one stuck to the bathroom wall behind the door. The next morning, I mentioned it to the person at the front desk (because we also needed one of those plastic laundry bags, which was not left in the closet), and she apologized and also took notes, saying that she would look into it. Well, when we came back that night, I noticed that the hair was still stuck to the wall in the bathroom! So to us, it seemed that being told it would be looked into was really just "all talk and no action", as I would have expected that since we went out of our way to mention this, we wouldn't see it again the next day. Granted, we tend to be overly picky when it comes to cleanliness, but our concern obviously wasn't addressed, thus making us feel that other things may not have been so clean in the room, either (as a side note, I also had a couple of small dark spots on my sheet, which appeared to be dried blood, but I cannot verify that, and that certainly didn't help our feelings about cleanliness in this hotel).

Other reviewers have mentioned the large size of the rooms -- personally, I did not think they were that large. And, I would have to say that the breakfast provided is very weak compared to most other hotels we've stayed at recently. But when looking at the amenities section of the hotel website for this property, it does state "continental breakfast", so I suppose that would be accurate.

Overall, it's not a bad place to stay. But, if you're extra picky about the cleanliness of your hotel room like we are, you may want to give this place a try and do an extra check of your room, just to be sure that it is acceptable. The hair on the wall (especially still being there after mentioning it to the front desk person) and the dark red spots on the bedsheet would probably make us think twice about staying at this property again.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Senior Contributor
35 reviews 35 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Great value and a great pool”
4 of 5 stars Reviewed 5 September 2011
1
person found this review helpful

Very large rooms and a comfy bed. Kitchenette in the rooms. Friendly front desk staff and the pool is great. Excellent value. Clean.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great room, immaculate”
5 of 5 stars Reviewed 18 August 2011
1
person found this review helpful

Stayed just 1 night in Bend--great room--large, sunny, immaculately clean, friendly staff. They let us check in early and opt for a late check out. breakfast was standard continental fare, nothing special. The pool is nice and warm, and big enough for (small) laps. Spa is also a good size. Location is excellent--close to the Old Mill district mall, and close to our activities of biking and rafting. We walked to the Sun Country Rafting business 1 block away! Highly recommend this hotel.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eugene, Oregon
Reviewer
4 reviews 4 reviews
“Will definitely stay again!”
5 of 5 stars Reviewed 17 August 2011

This hotel is very nice. It's clean and the room we had was big! The front desk was very helpful. We are a family of 5 and this will definitely be the place we stay at the next time we visit Bend!

** Bonus - The Original Pancake House is literally right next door! Best breakfast around!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about TownePlace Suites Bend

755 SW 13th Place, Bend, OR 97702
Price range (per night):* INR6,710 - 7,605

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