I have never had a worse experience with a hotel. We reserved a block of rooms for my wedding with this marriot and another marriot in a different part of town. I made a reservation specifically for my little brother, who was coming to the wedding but couldn't pay to stay in a hotel, so I had planned on taking care of it, and I thought I had done it by making the reservation and giving them my credit card to use. 4 hours before my wedding, I get a frantic call from my brother who is trying to check into the hotel to find that the lady at the front desk would not let them check in under my reservation and that she was going to make him pay. I then called the marriot central line to figure the whole thing out. I gave my credit card information again, I was assured that it was taken care of etc. Then the morning after my wedding I spend 45 minutes on the phone with the hotel itself, and customer service because the hotel had decided that it is common practice to not charge credit cards over the phone. I find this a bit surprising since I run my own business and take phone charges ALL OF THE TIME. And for a lot more than 90 dollars. I can't even express how unprofessional the manager at the hotel was, or how extremely unhelpful "customer service" was in aiding me to get this simple problem resolved. I felt that they were being deceptive and discriminatory. I feel that they singled my brother out because he looks a certain way and decided that because of that they would treat my credit card as suspect. So if you look like an average white white collar worker, this hotel will probably treat you just fine, but if you look a little different they will probably treat you and all connected with you like criminals.

There were several issues that I came across. Overall, the hotel is outdated with nothing great about it. Rooms were outdated, old and average at best.

There is a train next to the hotel that ran like clock work throughout the night. There were four people I was traveling with and we all barely slept and if we did finally fall asleep, we were startled awake by the train horn and loud rumbling.

I called for room service and they explained that they don't offer room service but asked what I was looking for. When I told them what I was looking for, they said no problem. I asked how long it would take and they told me 10 minutes. I got in the shower, missed a phone call and my room service never showed up. I asked the front desk and they rudely said that they couldn't offer that because of how busy they were and she was supposed to call me but couldn't get a hold of me. I found that the staff was unpleasant, rude and didn't provide me with the correct information.

Breakfast was SO over priced for someone with special dietary needs and the hotel wasn't conducive to anything outside of their buffet.

I had a very early morning flight and stayed just one evening at this hotel and at 8:30 PM and 10:15 PM a train came by. Now normally, I am not too sensitive to this, but the tracks were nearly right outside my room and it was really, really loud. If you are looking for a quiet place, this might not be it. Room was clean, staff was friendly, but the last train was a killer for me as I was going to leave at 3:00, so this was prime sleeping time for me.

This hotel was clean, quiet, and a pleasant place to stay if you are in Portland. We requested feather pillows and got them. The bed was great. The rooms are around an actual courtyard, with a patio door opening to the courtyard as well as a door opening to the hallway. In room services include wi-fi as well as network line. The hotel is located near a small commercial area, including a Starbucks, a good bagel shop, and several fast food chains. Easy to get to, access from the highway.