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Hilton Garden Inn Tulsa Airport – reviews, photos

3.0 of 5
7728 E. Virgin Court, Tulsa, OK 74115
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Hilton Garden Inn Tulsa Airport
Ranked #51 of 88 hotels in Tulsa
3.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    5
    13
    16
    5
    2
Date Rating
Tulsa, Oklahoma
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Very nice hotel & great location”
4 of 5 stars Reviewed 25 January 2012

We stayed here, after a heavy snowstorm, so we would be sure to catch our early morning flight. We were able to leave our car for the week, at no additional charge (an excellent benefit). The hotel was great and very enjoyable. The front desk staff were very helpful and pleasant and the room was very nice. Everything about the room was great (bed, furnishings & bath). Even though we were only about 200 hundred yards from the runway, it was very quite. The restaurant was very busy and food and service were good. The only complaint I would have is that, in my opinion, it was overpriced at $140 (high for the Tulsa area). However, given that I was able to park at no additional cost, I was very satisfied overall.

  • Stayed February 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KatieHGITulsa, Front Office Manager at Hilton Garden Inn Tulsa Airport, responded to this review
17 February 2012
Thank you so much for your positive feedback, I really appreciate your comments! I’m glad that you made use of the airport benefits—our parking program ($3/day for guests after checkout or the Park & Fly that includes 7 days parking) is very convenient and one of the most economic parking options at the Tulsa Airport! Coupled with our airport shuttle that runs from 4:30 AM until the last flight arrives, on demand within five minutes, and only a two minute drive either way, we have an unbeatable value for anyone flying in or out of Tulsa!

Thank you again, and we hope to host you in the future!
--Katie Bleeker, Front Office Manager
918.838.1444 katie.reed AT hilton.com
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Denver, Colorado
Senior Contributor
41 reviews 41 reviews
Reviews in 25 cities Reviews in 25 cities
64 helpful votes 64 helpful votes
“Clean but needs updating”
3 of 5 stars Reviewed 27 October 2011

I recently stayed at The Hilton Garden Inn at The Tulsa Airport when I had to travel back to Joplin, Missouri for my grandfather's funeral and I flew in very late to Tulsa. I chose the Hilton Garden Inn because my husband is a Hilton's Reward Member.

The hotel has a shuttle from the airport which is very nice. It was very late at night and I called the hotel when I landed at the airport and the shuttle was there waiting for me when I got out of the airport. Very nice.

The check in process was fine, the desk clerk professional if not exactly friendly. Got to my room and it was clean but I have to say, the room seemed very dated to me. Don't get me wrong, it was clean, but just seemed like it was stuck in the 90's. The furniture seemed older and the bedding etc was not to what I am used to having in Hilton properties. Also, I could not get the tv to work, something wrong with the remote, I did call down to the front desk and in all fairness, the front desk clerk came down and fiddled with it and got it to work which was nice.

I would not hesitate to stay here again, it is very convenient to the airport, rental cars, etc, but it could use an over haul.

  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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KatieHGITulsa, Front Office Manager at Hilton Garden Inn Tulsa Airport, responded to this review
28 October 2011
Thank you so much for your positive comments, we really appreciate the feedback!

This HGI is one of the first Garden Inns in the entire program—we brought the brand to the state and led the way for Tulsa in particular. That’s why our big renovation this fall has been so pivotal—it’s a major upgrade from our previous furnishings! We completed our new carpet installation throughout the entire hotel in late September, and in early October we upgraded all of the guest televisions to digital and HD programming, in addition to offering the internet at faster speeds and with greater connectivity. We are in the process of remodeling our lobby-restaurant areas in addition to our Pavilion Pantry, and all of the changes are very fresh and modern, in line with the HGI brand expectations and the increased satisfaction of our guests.

Thank you again for your comments, and we look forward to hosting you again!
--Katie Bleeker, Front Office Manager
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Somewhere
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Poorly maintained.”
2 of 5 stars Reviewed 28 August 2011
1
person found this review helpful

The staff is very friendly but they have so much to make up for due to the poorly maintained hotel. It should be a Motel 2 or something less. It is a real blemish on the brand. It seems like when they did things like painting, masking tape was never used. There are too many things to list that you do not expect to find at a Hilton. It looked like they were going to remodel at some point in time but who knows when.

I do not want to sleep in a room that I can hear the person in the next room snoring.

  • Stayed August 2011, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KatieHGITulsa, Front Office Manager at Hilton Garden Inn Tulsa Airport, responded to this review
31 August 2011
Thank you for your comments, we appreciate all feedback about our hotel. We are currently in the middle of a renovation as we speak—we have completed a full lobby refresh with new furniture, new carpet, new tile, and new décor items. Now that the lobby is complete, we have moved on to the meat of the hotel: our guest rooms. Each room is receiving a full carpet replacement, in addition to the hallways throughout the property. This process has begun recently, and should complete within the coming month. Once the carpet is fully installed, we will move on to wallpaper throughout the guest rooms and hallways as well. All of these changes are following the completion of our installation of the Garden Sleep System Beds in each room (fully adjustable air ballast mattresses with pillow top covers), 32” flat screen televisions throughout the hotel, and upgrades to both our cable programs as well as the high-speed wireless internet.

We look forward to hosting you again in the future, so you can see all of the changes put together!
--Katie Bleeker, Front Office Manager
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Charlotte
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Great Airport Access, Clean, and Quiet”
4 of 5 stars Reviewed 25 August 2011
1
person found this review helpful

I stayed at this hotel on 23 August. It is directly across the street from the airport and very convenient for a late night arrival and early morning meeting. Staff was courteous and provided some toiletries that I had forgotten to bring with me. Room was clean, bed was comfortable and breakfast was reasonably good. I would stay at this property again in the future.

  • Stayed August 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KatieHGITulsa, Front Office Manager at Hilton Garden Inn Tulsa Airport, responded to this review
30 August 2011
Thank you so much for your comments! We appreciate being as hospitable as possible, and look forward to hosting you again the future!
--Katie Bleeker, Front Office Manager
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Cave Springs, Arkansas
Senior Contributor
29 reviews 29 reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“Excellent staff gets it right”
5 of 5 stars Reviewed 25 August 2011
1
person found this review helpful

I stayed here in the past when I was a road warrior. Everything is right at this airport hotel. The staff truly cares and asks how to help and if you have what you need and if you enjoy what they provided. Front desk staff, restaurant, all great. The internet is fine / fast as well, the computer in the business center worked similar to being at home.

I will again stay at this hotel when I need to be at the airport.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn Tulsa Airport

  • Hilton Garden Inn Tulsa
  • Hilton Tulsa
  • Tulsa Hilton
Address: 7728 E. Virgin Court, Tulsa, OK 74115
Price range (per night):* INR5,447 - 10,004

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