I was a little disappointed with the customer service at the front desk. I had mentioned I do not like first floor rooms which was also in my rewards profile and had asked for a room on a higher level. I understand this is not always an option, however my complaint about my room being on the first floor was ignored completely. We also dealt with the manager on another matter and were pleased with the help and suggestions we recieved from her. The rooms were adjacent to the parking lot on the first floor so it was higher in traffic and was louder then I would have liked. Also every now and then there was a loud banging which seemed to be coming from pipes above us as well as a closet in the room with a very loud motor in it. The pool was great for the kids, however we went to relax in the hot tub and as soon as we turned the bubbles on, the chemicals were stirred up and we actually had trouble staying in their the chemicals were so strong it was as if you were breathing in straight bleach. We mentioned it to the staff however the following night the same thing happened. If you use the hot tub do not turn the bubbles on. The breakfast was great and the staff was very helpful and friendly. The location of the hotel was great for us. Close to everything.

I stayed here for a week on business and was treated like a family member by the staff. The evening receptions are great with provided dinner and drinks, and there is daily breakfast as well.

The rooms were very spacious and had a full kitchen! I will definitely stay here the next time I visit Tulsa.

My family and I have stayed at this location for the past two years and both times the staff is excellent and works to make sure you have a great stay. The rooms are clean and quiet. The location is tucked back off the road, but it has easy access and is centrally located to shopping, food, and entertainment. I'll stay again when we go back next year.

Travelling with my 10-month-old son always makes me nervous - he never sleeps as well at a hotel as he does at home. The Residence Inn wasn't quite home, but it was as close as I could have hoped to get!
We stayed in the 1-bedroom suite, with a hotel-provided pack-n-play for the baby. (It always bugs me that hotels advertise "cribs", but then only have pack-n-plays, but that's another story.) The pack-n-play was small, but came with a clean crib sheet and baby-sized blanket, which I thought was a nice touch. The small size ended up working out well, because we then had the option of putting it in the bedroom or the living area.
The suite was clean enough that I felt comfortable putting the baby on the floor and letting him explore. Children usually are able to find any dirt or trash in a room, and he found none!
The breakfast buffet was way more than continental, with eggs, pancakes, waffles, and more, and even had some food options that I could feed the baby (plain yogurt, toast, fruit), which was nice. The staff was super-accomodating and friendly.
The hotel's free wi-fi was really helpful; it was quick and easy to access and very fast.
We also got to enjoy the indoor pool, which was great, but colder than most indoor pools, almost to the point of being uncomfortable.
Overall, we had a great stay. The only downside? A seriously uncomfortable mattress. It seemed like everything in the suite had been updated in the past few years EXCEPT for the mattress.