Our recent stay above was very unpleasant and we will not stay @ Fairfield Inns nor recommend them to anyone in the future. 3 night stay: 1st night: beds were very soft and we regularly sleep on much firmer beds. We requested a room change; this was granted promptly. 2nd night (room): beds were only marginally firmer, the door lock did not work properly and there were ants in the bathroom. We requested yet a different room again; it was granted. 3rd night/room: old mattresses, too soft again, hair dryer didn't work. On the 1st morning of our stay, the kitchen area was understaffed; the desk clerk was operating both the kitchen area and the desk. Trash was overflowing and ran out of some silverware. Though we were promptly offered new rooms upon request, I would think that after 3 different rooms in 3 nights, we would at least get an apology or a discount of some sort. None was offered. We will not stay @ Fairfield Inns anymore. Poor facilities, understaffed, poor maintenance.
- Fairfield Ponca City
- Ponca City Fairfield Inn
- Ponca City Fairfield
