We stayed at this hotel numerous times when our sons were little, which was over twenty yrs. ago. We loved this hotel then! My oh my, the changes that occur over time. We are fond of the Marriott hotels and I had to really look at the map on Mapquest to see that this is the hotel that we went to. It was. We checked in. We checked out. Now, the folks that worked there, were hospitable and were very amiable about trying to fix things for us, to accommodate our stay. That is the one thing that this hotel has going for them now. But...........but, how can you overlook seeing a roach crawl on your wall when you first check in? This is not the Marriott type of room that we used to stay in, (when we loved this hotel in the bygone yrs.) and it is not up to the standard that Marriott seems to find great pride in. I suggest that they look at the rooms and how they have allowed them to become shabby. I sat on the bed for a second and the beds are very uncomfortable. For some reason, I don't remember that from our past stays there, either. I don't know what happened to this hotel over the years, but it has completely gone downhill. I would suggest that the Marriott look at their employees there as the only good thing that they have going there and simply tear down and remodel. It was a sad experience to see this hotel in such disarray. We travel a lot, so we see a lot of nice hotels and judge from those experiences. I am writing this review, not to completely judge this hotel in complete negativity, but this really, really was one of our favorite hotels to stay in, in the past. I am just brokenhearted that they have allowed this hotel to become this delapidated. There are good restaurants nearby. It is close to the airport, close to Interstate 40, and has some of those things going for it. I say, Marriott people, get out your drawing boards and go back to this hotel for yourself and see if you would like to stay there, as it now is. I don't think that you would! So..............please tear it down, start over, or however you do, to fix the situation, as I don't think that you will have many customers til you do. Like I said, you have great employees at the front desk there, it seemed to us. Now, you just need to fix up your hotel, to make the rest of it work! I am impassioned with my response and review of this hotel, as like I mentioned, this hotel used to be splendid to stay in!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC