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Hilton Garden Inn Oklahoma City North/Quail Springs – reviews, photos

3.0 of 5
3201 NW 137th Street, Oklahoma City, OK 73134
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Hilton Garden Inn Oklahoma City North/Quail Springs
Ranked #10 of 130 hotels in Oklahoma City
4.5 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    23
    9
    2
    4
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Date Rating
Edmond, Oklahoma
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“AMAZING FOR EVERYTHING!!”
5 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

This hotel, located just minutes from Quail Springs Mall, is sure a great spot. The beautiful "white" lobby has a restaurant/dining area, windows throughout, and very good cleanliness. The nice but very bumpy elevators take you to 3 floors of standard hotel service, but one you will remember on the good list. The rooms are very clean, spacious, and good for business travels. Why? At the end of the day, "hit the hay" on the VERY soft beds. Room service is wonderful, as everything is always fresh and hot. Also, they have lightning fast internet service and desk space for all your needs. They also have cute towel animals to greet you, and just for a good feature. If you are looking for a great place to stay, come to the Hilton Garden Inn at Quail Springs!

Room Tip: Rooms on the upper floors are usually cleaner and there is less noise.
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  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enid
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Don't plan on having dinner at this hotel”
4 of 5 stars Reviewed 9 December 2011

The hotel is nice and clean. The staff is friendly and helpful. The rooms are nice, clean and spacious. It is located close to restaurants, shopping and the highway into OKC. Breakfast isn't too bad if you're looking for more of a continental breakfast. Dinner on the other hand was by far the worst I've ever had in OKC. It was very clear there's a problem in the kitchen. The tails on the shrimp in my Penne Pasta were charcoaled black and the pasta was soaked in about 2 inches of oil from the pesto. My friends steak was so bad, he could hardly cut it with a knife. He ordered it medium. What was really funny is that all of our food was over cooked if not burned, but it was served to us cold. I can't even say it was warm. We did not say anything to the manager because he came over and helped the waitress remove our plates. He saw the food on the plates that no one hardly ate and didn't say a word. It was almost as if he wanted to hurry up and get them off the table and get away from us as fast as possible. Good place to sleep, just don't plan on eating anything other than a snack or sandwich. There's too many good restaurants within walking distance. We decided to stay in because it was so cold. Next time, no matter how cold it is, we're going someplace else for dinner. This was my second stay at this hotel. I would stay here again, just not eat in it. I wondered about the drinking glasses. There seemed to be lint from the bath towels all over them as if someone had wiped them down or dried them with the bath towel. Because I was skeptical I didn't drink out of them.

Room Tip: Clean and the rooms are spacious if you're there just on business. I wouldn't plan on having...
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Gee Rios, General Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
21 December 2011
Thank you very much for your business and feedback. The staff and I always like to hear that we provided great service. I also wanted thank you for telling us about the restaurant and the quality of service you received. With the addition of our new Food and Beverage Director I am more that positive that our food quality will improve since we have already seen some major changes made that have received great customer feedback. Thank you for being our guest and we look forward to your next visit.
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El Paso, Texas
1 review
2 helpful votes 2 helpful votes
“The best hotel in Oklahoma City”
5 of 5 stars Reviewed 2 December 2011
2
people found this review helpful

I have stayed at this location many times, and it is always a great experience. They have there own restaurant with great food which makes it nice if you don't feel like going out, but if you do feel like going out there are plenty of dining establishments in the area. Now the friendly and helpful staff will bring your stay to a whole new level. Will definitely stay here again service and stay stands out from other hotels in the area.

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gee Rios, General Manager at Hilton Garden Inn Oklahoma City North/Quail Springs, responded to this review
21 December 2011
Thank you very much for the great review. You are very kind is saying that this hotel is the best in Oklahoma. The staff and I really like to provide our guest with the best service possible from the housekeeping staff to the shuttle drivers. You will always have a home away from home when you come to the Hilton Garden Inn Oklahoma City Quail Springs.
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Dallas
Senior Contributor
27 reviews 27 reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Very good value”
4 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

This hotel was easy to find and convenient to my meeting. The room was very nice and the towel animal were a nice touch. Had room service for dinner and everything arrived hot. Super value for a solid hotel in a business corridor.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Had a great stay”
5 of 5 stars Reviewed 8 November 2011 via mobile
2
people found this review helpful

Stayed for two nights. Hotel was located north of the city next to the tollway. Staff was friendly and check in was speedy. Room was very nice and comfortable. Enjoyed the welcoming note from our housekeeper was a nice touch. Was nice the mall was close by. Had dinner at the cafe and because they didn't have register paper so they comped our meal. Food was great and the service was excellent. Tried out the pool and hot tub. Definitely will stay there again. Hats off to the staff for a great stay.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hilton Garden Inn Oklahoma City North/Quail Springs

3201 NW 137th Street, Oklahoma City, OK 73134
Price range (per night):* INR5,265 - 7,337

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