“Old, ghetto, yuck, bad housekeeping, they use a wash cloth to help hold up shower rod.”
First room didn' t have lights working in bathroom. Room was not vacuumed. Second room had scratched up old furniture and no mini fridge like the first one. Microwave on nightstand right next to bed, really? Small old tube TV in room. Unfriendly staff that shrugs shoulders when asked questions. Terrible old place needing many renovations and better management!!! Stay in your car, it will make you wake up and smell better too!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 December 2011
Hello and thank you for taking the time to give a commentary about our hotel. Let me address this in two parts first by saying I agree with you about the condition, however while an older property, we pride ourselves on being very clean, we say here that "old is old" but "dirty and old" is unacceptable, and we're not really a "terrible old place". In this same subject I actually enjoy reading about the oldness of the hotel as we have begun our major renovation to all guestrooms and they will look amazing, maybe you'd like to give us another try in your next travel through our great city. I am concerned about the "shrugging" associate as our staff is well trained in responding to customer concerns and needs, in the future it would help any hotel you are staying at to get a name, all associates have name tags on to identify themselves. When traveling, we all have choices of where to stay, and I hope your travels return you to our property for another chance to earn your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC