This is my second time in the States, first time was heaven, so, i was expecting much, and was disappointed, the hotel was just average, the staff were rude, and to make things worse, my resrvation was thrown out the night i arrived. sad.

Used Priceline with a $39 bid for a 2 star hotel, and got the ESA -NW. When we arrived at the ESA-NW late at night, they told us they were overbooked but had a room for us at the airport location. With little recourse at 10PM we followed their directions which led us through neighborhoods with bars on the windows and finally arrived at this location. When we arrived, the sole attendant was outside smoking with a couple of men who were also smoking and drinking beer from cans. We were checked in to a nonsmoking room. We took the elevator up to the third floor where we were greeted by a couple of guys hanging out in the hallway smoking and drinking beer. My wife and I locked ourselves and our one year old in our room, then found only two very flat pillows in the room. My wife called down for more, which they had, but due to one attendant on duty made us come back downstairs for them. To top it all off the nonsmoking room reeked of smoke the entire time we were there. Definitely not a 2 star hotel - don't ever pay full price for this place. Tolerable as a cheapie motel, but don't expect any more. Priceline did make good on this as after complaining about the relocation they refunded our entire purchase price.

We reserved two rooms three months in advance. When we arrived, there were no doubles left. Why would a hotel book a reservation for a room they didn't have? The hotel staff couldn't answer that question either. We stayed an entire week, and on the "one" day that they were to clean the room, they did not vacuum or take out the trash. My 15 month old son found an empty can of chewing tobacco somewhere in the room during our stay. To finalize the experience, one person in our party had his pickup stolen from the parking lot during our last night of the stay.