We had my daughter's wedding reception at Remington Park and used the Springhill Suites for our out-of-town guest and anyone who didn't want to drive after the party. The check-in was fast and sort of friendly. The room was clean, bathroom was a little small but clean. The reason I rated it avereage was the service I got from the Sales Staff. I called to hold several rooms and signed a contract. The main reaons I used this hotel is their shuttle service, they were suppose to shuttle us over to Remington. About a week before the reception I found out that they fired the sales person I have been dealing with and the shuttle driver. We scramble and found a person with a limo who would take us back and forth to Remington. When I was talking to Paul, the Sales Manager, he got a call from his wife and hung up on me to take a personal call. He said he would call me back. After waiting an hour, I called him back. He blamed his busy schedule. Very poor way to treat a customer who had just reserved 30 rooms at their hotel.
- Springhill Suites Oklahoma City
