The staff is excellent; they're all nice people. The hotel itself is showing signs of age, and needs an update, especially considering the Fairfield next door is much nicer. The beds are old and uncomfortable. The TVs are quite old. The window in my room was so dirty you could hardly see through it. The free breakfast is on-par with most Hamptons; just stick with the cold stuff. Next time I'll stay somewhere a little nicer and a little less expensive (Fairfield next door).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
8 November 2010
Thank you so much for taking the time to write a review. We have scheduled the TV's to be replaced with flat screen LCD's this winter and new mattresses are on the way as well. I am terribly sorry that we fell short of your expectations. I will get with our maintenance staff right away to clean the exterior of the windows.
I hope that you will give us another chance.
Regards,
John Sweeney
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC