We checked in the hotel was nice and clean but the rooms were to small the beds were to hard my children hed to sleep on the floor becuse the beds were to hard .I personally could not get the room to cool off at all . my husband was sick all night he could not get comfortable in that bed . we also heard loud noises all night long we also heard banging in the room. it was just a bad day in the hotel business i guess and when we checked out the front desk clerk was very rude and hateful to me and my children. after we left my whole family started itching. like the hotel had bugs or something .

This hotel is in a good location and the hotel itself was clean and well kept. My complaint is regarding the lack of training for the reservation receptionist's at the front desk I had requested to be on the top floor, away from the road/ice and elevator (quiet room). I requested a king, but noted 2 Queens would be fine if need be to meet our other requests. No one looked at the requests when assigning our room -they had us one second floor facing the road, by the elevator. At check in, we mentioned out request tfor a room on the quiet side and were told that there were no King rooms that met that criteria. They did not read our comments that they could substitute two queens and noted they rarily read the requests.. We ended up on the second floor with someone above us that literally sounded like they were pacing the floors and moving furniture half the night. Being awake half the night after driving 750 miles with 2 more days of similar driving to get to our final desination made this stay unpleasant. Next time we will stay at Holiday Express or Fairfield Inn which are both in the immediate vicinity.

Enjoyed our stay at the Hampton Inn. Got a military rate of $76.00 per night.
Great SIGNATURE HAMPTON BEDS..love them!! Tons of pillows!!
Loved the pool! Like a giant hot tub for my 6am swim.. also the spa was great.
Fitness center had treadmill, and several pieces of equipment and tv with remote.
Breakfast was great. Everything from oatmeal to muffins, to eggs to snacks.
Hot cookies each evening along with snacks all day long, hot chocolate, tea, coffee, etc and fruit. Vending machines have additional items.
GREAT VALUE! Trolley stops outside for transporation to the mall, VA Center, city centre etc.

Came to town for Rentiesville Blues Festival for the 1st time and the stay at your hotel helped make my trip best in a long, long time. Everyone was polite and friendly. the room was awesome, very clean. And the bed was (wow) great. Best nights sleep in a hotel EVER. Like a big baby, lol. Breakfast very nice also. Thank you and for all the blues festival to come I'll be your guest. Cya next year, I'll holla