I did not technically stay here, but having been charged for a room, although it remained empty, I beleive I am technically a customer, if only in spirit. I was moving from Kansas to Texas and made a reservation for about half way in between that was cheap and hopefully clean,so we could rest with our baby at night. We got lost and called the hotel ([--], not even the 800 number) about 30 miles after our missed exit. We asked for either directions back, a credit to another super 8 farther down the road, a credit for a later time or just a regular refund. The front desk person was not helpful at all. He could not/ would not give us directions back to the hotel and said he cannot give a credit to another location, but offered the solution of a refund. We said, great and just got a hotel in the town we had stopped to call them from... no problem, right. Wrong. When we got home and got the internet set up, we called the super 8 because there was no refund and the manager told us to call the internet booking agent we'd used because THEY had the money. Cheap tickets- the site we used- said they CAN refund the money IF the hotel gives them the ok, but that the hotel did not want to give us the money back. We called back again, and VJ, the manager and same person we had spoken to in the morning, changed his story, saying that since we had cancelled on the same day it was non-refundable... ok, BUT when we called we were not told that. Also, we made the reservation before leaving our old home, hours before we left Kansas...so even if we had wanted to cancel IMMEDIATELY after making the reservation, we'd not have gotten our refund/credit…. If we'd known we would be charged a hundred bucks without actually getting anything, we would have turned around and driven the 30 miles back to the missed exit. But on Halloween night- with drunken drivers coming out more as it gets later... and a screaming, tired baby in the back seat we foolishly believed the answer given us to a simple question...can we get our money back? So, in the end, we got no refund and no credit- having asked for either- and when I asked the manager straight “ so, there is no solution, you just lie to me so that you have another free room and keep my money” and he said “ well, that’s our policy”…probably did not mean for it to come out that way, but he pretty much said stealing is a company policy. The definition of STEAL is “to seize, gain, or win by trickery” which is pretty much what happened. It is not hard to give credits or refunds, VJ just did not want to and did not care that his employees do not know company policy or how to speak with people. This probably is not the first time his employees ignorance- unless it is intentional and NOT negligent- has made him some money. If you have any problems here, do not expect any help from anyone.

Was not expecting too much after reading a harsh review, but found this place to be a real find. Close enough to Oklahoma City, many convenient eating places nearby, clean room, microwave/fridge/coffee maker/hair dryer, simple but adequate breakfast. Only negative is that it is close to freeway so there is some highway noise, however the comfortable bed allowed me to get a good nights sleep.

Booked this hotel for my boss, working in OKC, he said he really liked it it was nice, stayed 4 nites 3 people, going back this week.
Staying at the Super 8 ............................................................................

Just to start off, some things I can be a stickler on when it comes to hotels rooms.. like beds that aren't broken or rooms not having trash just tucked out of the way.

I booked this hotel knowing I wasn't going to expect Grand Hyatt or Ritz Carlton, but I've seen some No-Tell Motels that were in better conditions than the room (Room #208) we were given!

Myself, my girlfriend, daughter and g/f's mother were visiting from Kansas to visit some of my family in Moore for an event in Midwest City but since my girlfriend didn't want a hotel in OKC, we had to settle for some place directly in Moore. This was more of a last-ditch pick, as I had other hotels in mind.

We noticed that the beds sagged very much in the middle the first night. It wasn't until the second night that I found the reason why: the wooden boxspring was broken and was given to us in that condition. Maybe they didn't know about it beforehand, I'm not sure.

Also, we had found an empty bottle of Dasani water underneath the first bed. The only water bottles we had were Kroger brand, so we know for a fact it was not a water we had.

As for some things that I will say that are out of the hotel staff's hands: it's at a location that is both a convenience and an annoyance being right along I-35. For people not familiar with the cities, it has a fairly easy entrance route. But since this stretch of I-35 doesn't have any sound walls, you hear all the traffic, especially at night. There were also a group of older bikers that were staying there so we had to endure all of the motorcycle revving and parking was next to impossible with the said motorcycles.

The complimentary breakfast that was available was only better than one hotel in San Francisco, selection wise. Otherwise, there's plenty of restaurants for a filling breakfast (I strongly suggest Furr's just an exit or so south on I-35 from the motel).

I informed the hotel staff of the room condition at check-out and they said they would figure out who was doing the cleaning for the Friday we checked in and would have Hotels dot com give me a 10%, either credit or refund. Haven't ehard anything from either since.

There are hotels in better condition for just a few dollars more in Moore, Midwest City, Norman and OKC.

Do your research and remember: You DO get what you pay for!