This is the best Hampton inn experience we have had. From the excellent accommodations to the helpful and very friendly staff. Nice rooms, great location, but I have to say that the staff is what makes this hotel. We will be staying here again.

We stayed in this hotel in December 2011. It was just so-so. The carpet felt a little dirty and it had a funny smell. The best part and the worst part was I left a jewelry/makeup bag. The hotel called me the next morning to tell me that I had left it. That was the good part. They even offered to mail it to me (using the credit card on file to pay the shipping). When I received it via UPS, some of my jewelry was missing. I called the hotel to tell them and they acted like it didn't happen there. The manager said that it was in her possession at all times. I suppose she cleans the rooms??? She said she would check into it. I never heard another word. Beware!

From check-in to check-out this was great. There were complimentary, delicious cookies and great service when I checked in. You could grab a free copy of the local paper. Across the street was a restaurant, and the hotel is close to the interstate making cross-country travelers like me happy. The bed was amazing-comfortable, clean-three pillows per bed. The room had a large desk, microwave, and fridge. In the morning, the breakfast was fantastic, good, fresh coffee, an array of fruits, biscuits and gravy etc. I also enjoyed the to-go boxes of breakfast with complimentary water for the busy traveler.

Booked thru 1800 number and was as crystal clear as could be that I wanted to stay in a smoke free hampton inn that could guarantee a quiet room, away from the elevator and freeway noise.

Called at 4:30 from the road to confirm that the room would be quiet with Josie. She said, yes we got it. At 6:00 arrival, was told that I had room 322, the only room left. Well, here I sit on a floor that is 50% smoking rooms and 100% hallway stench. I have placed the sofabed mattress against the cheap windows to block the noice from I-40 which is 25 feet away and non stop. I have piled towels against the door, to keep some of the stench out.

I have been told repeatedly this is the only room. They have me by the short hairs on this because I drove 550 miles today and was looking forward to a hampton experience. Don't stay here unless you smoke a few packs a day.