We paid over $200 to stay in one of their suites on the 5th floor, and we had to have maintenace come up twice, we checked in around 6 and checked out about 9 the next day, so we didn't even stay with them for 24 hours and had to have maintenance come up twice for issues with the toilet. When we called down to the front desk they were VERY VERY VERY rude, not personable or polite at all. It seemed that everyone we interacted with at the front desk hated their job, and I can see why! We were on a non-smoking floor, in a non-smoking room, and the entire hotel smelled like an ashtray. I know that the casino floor allows smoking, but for the price they are charging they should be able to take care of the smoke smell throughout the rest of the hotel. HORRIBLE, I WILL NEVER STAY AT THIS HOTEL AGAIN IN MY LIFE! UNLESS YOU ARE A SMOKER THAT LIKES TO PAY A LOT OF MONEY TO STAY THE NIGHT SOMEWHERE, THAT YOU HAVE TO CALL SOMEONE EVERYTIME YOU FLUSH THE TOILET, THEN I DON'T RECOMMEND YOU STAY HERE EITHER! THERE IS OBVIOUSLY A REASON THAT THIS PLACE DOES NOT HAVE A 5 STAR RATING ON TRIPADVISOR, PLEASE HEED THIS WARNING BEFORE YOU WASTE YOUR MONEY!
- Also Known As:
- Cherokee Hotel Catoosa
- Cherokee Resort Catoosa
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