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Country Inn & Suites – reviews, photos

2.5 of 5
5570 Interstate Blvd., Youngstown, OH 44515
Hotel amenities
Country Inn & Suites
Country Inn & Suites
Country Inn & Suites
Country Inn & Suites
Country Inn & Suites
Country Inn & Suites
Ranked #5 of 11 hotels in Youngstown
3.5 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    22
    6
    4
    6
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Date Rating
Worcester, Massachusetts
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Excellent Service! Very good accomodations..”
5 of 5 stars Reviewed 12 December 2011

For starters, I have read the previous reviews, and they appear to be all over the place from excellent to the hotel being "atrocious". I have been traveling to youngstown for the past 20 years because my wife is from there, and usually stay at a relatives place. This time, we stayed at the Country Inn and suites and couldnt have asked for more, The service was top notch! From the night staff to the day staff, everyone will go out of their way to assist you with mid-west charm, attentitveness and professionalism. If you are expecting valet service when you approach, champagne and choclates waiting on the bed, and a 5 star resteraunt, complete with a french chef in the back, then you will not like it. You should drive to Beechwood, which is about an hours drive from here...

This hotel is close to the highway, and has many resteraunts within walking distance of the hotel. From an affordibility standpoint, the four of us were able to sleep in a spacious room for about 87.00 per night. It was equipped with a pull out sofa and queen bed. There is a pool that stayed busy, and a small excercise room that never had anyone in there. The only drawback for me was that the third floor smelled a little smokey and that the breakfast justified the multiple options available OUTSiDE of the hotel. Overall, it was a great experience..

In short, if you are a prissy princess or proper prince and would be appauled by a small stain on the carpet, then this will not work for you. If this is not an issue, you will be satisfied by your stay..

Room Tip: Get something on the lower floors if possible...
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshkosh, Wisconsin
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Superb”
5 of 5 stars Reviewed 29 November 2011

Could not have had better service. We were driving through and Country Inn and Suites took great care of us - an oasis alongside the interstate. The rooms were quiet, clean and the beds were comfortable! The breakfast was delicious and everything was all around fantastic!

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AshleyAi about Country Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaBowser, General Manager at Country Inn & Suites, responded to this review
5 December 2011
Ashley,

I wanted to thank you personally for the positive feedback. Our staff as a whole does strive to make a difference and make sure each and every guest is happy with our service. We look forward to making your next visit in our area an even greater one.


Thank You
Rebecca Bowser
General Manager
rebecca.bowser@countryinns.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delaware
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Terrible experience!”
1 of 5 stars Reviewed 19 October 2011

Recently spent 4 nights at this hotel. It was VERY disappointing and expensive. While the lobby is nicely appointed, the rest of the hotel is rundown and tired. The room was dirty and dusty and the furniture in the room broken. The spiders in the room were an unwelcome extra. Housekeeping arrived at 8:00am each morning and if they were not allowed to clean the room, they did not return later. We asked several times to have them clean the room but it fell on deaf management ears. To get to your room from outside entrances you need to run the gauntlet of the staff smoking in front of the door. The internet was very weak or non-existent in the room. I could go on but you see the trend...

There is a NEW Holiday Inn Express nearby and we will give them our future business.

Room Tip: Don't get a room with a jacuzzi unless you want it IN the bedroom next to the bed!
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  • Stayed September 2011, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rwm997s about Country Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaBowser, General Manager at Country Inn & Suites, responded to this review
24 October 2011
I wanted to personally apologize for your experience. I will immediately address the staff including the Executive housekeeper to make sure it is an isolated issue. If you would like, please feel free to contact me at any time to discuss your issues.


Thank You
Rebecca Bowser
General Manager
330-544-0300 P
330-544-0301 F
rebecca.bowser@countryinns.com
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“Worst management I've ever dealt with.”
1 of 5 stars Reviewed 29 September 2011 via mobile

They over charged me more then two weeks ago!!! and not one manager has been able to refund my money. I've called 4 times and every time they give me the run around!

  • Stayed September 2011
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mattw1112 about Country Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaBowser, General Manager at Country Inn & Suites, responded to this review
13 October 2011
Matt,

I apologize for your experience. I have personally spoken to you on the phone and our records indicate that a refund for the discrepancy in the rate was refunded on 9/27/11, whch is 2 days prior to the review. I can completely understand your angst and I wanted to personally apologize again. If you would like, please feel free to contact me at any time to discuss this issue.

Thank You
Rebecca Bowser

330-544-0300 P
rebecca.bowser@countryinns.com
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chicago
Senior Contributor
37 reviews 37 reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“The suite made all the difference.”
4 of 5 stars Reviewed 26 September 2011

We stopped at the end of a long day of driving. Although we hadn't requested it, we were given a suite (at a room price). The extra sitting room made all the difference in our reboot for the next day's drive. We were able to bring in dinner from a nearby restaurant and relax in he room. We had tried another comparable hotel and found the price too high. I would definitely try Country Inn again.

Room Tip: Ask for a AAA discount.
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  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask bowwowwow about Country Inn & Suites
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Additional Information about Country Inn & Suites

  • Country Inn Youngstown
  • Youngstown Country Inn
Address: 5570 Interstate Blvd., Youngstown, OH 44515
Price range (per night):* INR5,657 - 7,561

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