Had a flawless stay! The room was roomy, clean and comfortable. I just had a standard room, but it had a mini-fridge, nice TV, and couch. The desk staff was very friendly and assisted me with directions and restaurant recommendations. I was also suprised at the selection of foods on breakfast buffet. They had all sorts of hot items, and it was very tasty. Every single person working there that I encountered was incrediablly nice, and made you feel like you knew them. My only suggestion would be to maybe update the fitness room equipment, it seemed a little shabby, though it all worked okay. Will definately return if in the area again!

Rooms were not as reserved. Booked 4 king size pull out sofa rooms with micro wave and refrigerator for 6 days all on ground level and close to each other sice we had handicap and small children with us. 2 rooms on groung floor 1 on second floor 1 on 3rd floor. 2 rooms did not have pull out sofas 2 rooms did not have microwave. one room was full of ants. Desk staff said they could not help us . We would have moved but all hotels in area booked full., First and last stay at a Holiday in Express.

My sister and her family of seven have been displaced from their home due to a fire. They have spent 9 weeks at this hotel. The manager and staff have been so kind to them. The manager, Larry, even cooked them a homemade dinner last week. This is something that he nor his staff had to do. This act of kindness meant so much to my sister and her family. They have had to deal with insurance, contractors, ect..which can be very exhausting. Larry and his staff have made all of this more bearable.
Thank you for taking such good care of them.
Sister from Colorado

Althought I was traveling with my husband and two kids (11 &3), I booked the "girls night out/shopping package". We got a $25 AmerExpress gift card, $15 Max & Erma gift card (in the hotel-kids eat free if you stayed at the hotel) and a coupon book for the outlet (we didn't use).

The front desk staff was freindly and helpful. The hotel was clean. There is a restaurant and a seperate lounge/pub which had live entertainment on the patio the night we were there. I was worried about the noise but we didn't hear a thing! We did not have time to use the pool, but I did take advantage of the free internet.

My only complaint was that I thought I reserved a room with Queen beds, but we were given the standard full size. I had my confirmation number, but didn't write down details, so I had to take their word for it. The beds were comfortable and we got a good nights sleep after a day of shopping at the outlet.