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Cleveland / Willoughby Travelodge – reviews, photos

2.0 of 5
34600 Maplegrove Rd., Willoughby, OH 44094
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Cleveland / Willoughby Travelodge
Cleveland / Willoughby Travelodge
Cleveland / Willoughby Travelodge
Cleveland / Willoughby Travelodge
Cleveland / Willoughby Travelodge
Cleveland / Willoughby Travelodge
Ranked #6 of 6 hotels in Willoughby
2.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    1
    4
    6
    4
    20
Date Rating
Smyrna, Georgia
1 review
2 helpful votes 2 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

My stay at this hotel was for 27 nights, and I have to say I was impressed. I was very skeptical when I booked the hotel due to prior reviews, but after arriving, I found that the property is under new management. They are in the process of upgrading as fast as possible to accomodate the more modern demands of hotel stays. The hotel is older, and the management knows that. Their priority is cleanliness and excellent customer service. Any request, question, or concern that I had was answered promptly or taken care of within 5 minutes.
The WIFI connection was fast enough for online conferences and any online video streaming. I was never kicked off or frustrated by connection issues. The upgraded rooms have a microwave and mini-fridge. Each room has the ever-essential coffee maker. If you are a coffee fanatic, highly recommend Cafe Europa, which is in the shopping center around the corner. Convenient access to I-90, a local grocery store, 24 hour pharmacy/convience store, several restauarants. Only one mile down the road has any restaurant category you may need.

If you are looking for a place to stay that is safe, quiet, clean and comfortable, then you have found it.

To the management (who I know will read this): Thanks for a great stay!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Christie B about Cleveland / Willoughby Travelodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Contributor
31 reviews 31 reviews
Reviews in 28 cities Reviews in 28 cities
23 helpful votes 23 helpful votes
“Rating of average based on price for older motel”
3 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

Yes, it's an older motel that is dated but for $39.00 it has to be expected. We just needed a bed and shower on our stop over on our way home from Florida. Our room had fridge, micro and probably the fastest wifi we have come across in awhile. We stayed in a ground floor room. We liked that you can park at your room door as it made it easy to bring perishables in for the night.

The room was clean which is high on my priority list. Typical continental breakfast, the muffins were very fresh and they also provided a choice of fruit. Restaurants close by and the motel has easy access to I-90. The front clerk both on check in and check out were very pleasant.

Nothing fancy but met our needs.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Dutchie33 about Cleveland / Willoughby Travelodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
1 review
“Christmas Eve Nightmare!!!”
1 of 5 stars Reviewed 27 December 2011

This was a NIGHTMARE of an experience!!! I checked in on Christmas Eve to stay two nights because this would put me one mile in either direction of my daughters and reduce my travel time for the holiday weekend... I have been in Animal Shelters that were cleaner than this place! It smelled horrible, burn holes in the comforter, dirty matted thermo blanket on top of the sheets, questionable pillows... YUCK!!! I wound up using blankets that I carry in my truck for the night. And let's not over look the extreme noise from other rooms and RUDE service. I complained at the desk on Christmas night and checked out and went home. No Refund... No Nothing!!! Being that it I was alone and intimidate by the men at the counter I chose to call a corporate number when I got safely home... I was told each unit is independently owned and she would forward my complaint. Now I'm out $70+ dollars... NEVER AGAIN and WOULD NEVER RECOMMEND!

Room Tip: Just pick another hotel!!!
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  • Stayed December 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Middy M about Cleveland / Willoughby Travelodge
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2 reviews
Reviews in 2 cities Reviews in 2 cities
“VERY OLD, RUN DOWN HOTEL!!!”
1 of 5 stars Reviewed 24 November 2011

Went up to stay on 11/23. Pool closed, was told prob won't be fixed no money, found out in the morn it was closed late the week before or that Monday and a guest who was at breakfast told us he was told it would be fixed Tuesday, The breakfast which in the book in your room says 6am till 10am and does not say any different anywhere else except in the breakfast room that it's only till 9am, was never told this when we checked in. we went down about 10 min to 9 and found 3 doughnuts, and 4 muffins left when my husband asked the desk they said it's over you missed it! and not so nicely either. After we went back to the room i noticed silly string still on the wall from a previous guest, now i work in the hospitality business and know this is not how things are done. so i say STAY AWAY!!! yes they are cheap but you get what you pay for!!

  • Stayed November 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask natalie s about Cleveland / Willoughby Travelodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summerfield, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Disgusting place”
1 of 5 stars Reviewed 2 November 2011

We stayed one night. First room was so smelly the window was open when we arrived. couldn't take it so we moved and the new room was only mildly better. Everything is worn and old. Full trash bags left out front. Pool was green although the clorine smell was overpowering. Breakfast was pre packaged donuts or stale muffins. Juice bar served only water. The place was awful overall. Can't believe the Travelodge chain has sunk so low.

  • Stayed October 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask LaBurger about Cleveland / Willoughby Travelodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Cleveland / Willoughby Travelodge

  • Cleveland Willoughby Travelodge
  • Willoughby Travelodge
  • Willoughby Travel Lodge
Address: 34600 Maplegrove Rd., Willoughby, OH 44094
Price range (per night):* INR2,688 - 3,977

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