It seems that this hotel must be having some financial isses. We only had half our usual towel supply, there was no chair for the in-suite desk, despite what the various signs around the hotel indicated, there was only 1 working ice machine, and the printer in the Business Center did not work. The hotel staff were very friendly, and in most cases helpful. The pool was OK. A cemetery has more action than the bar. I won't stay here again unless I have to.

This is possibly an opportunity lost. The facility is of sufficient size to offer a better experience. The rooms are of decient size. The bath rooms are large. There are numerous conferance rooms. The computers is the business center are excellent. What is wrong? Everything else. The staff offers zero hospitality. An I don't give a ### attitude is prevalent. The restaurant/bar is dysfunctional. The in-room televisons are outdated and offer a terrible viewing experience. Located right off the freeway and convenient to much of the Cleveland area the property offers some potential. But they need much help!!! A complete renovation of the property and training the staff in hospitality would be start.

This hotel was very nice - from the 2:00am greeting I got when checking in to the room furnishings and decor. There was basically nothing I could pick on that made it a bad experience. Well, nothing but my neighbors who checked in at 3:00am and kept SLAMMING the door for an hour as their baby cried all night long.... but that is not the hotel's fault.

I thought the breakfast ended a bit early (9:00am) - as I missed it due to a lack of sleep from the rude and noisy neighbors. So, can't comment on it either.

Would I stay there again - yes. For what I paid and what I got, it was a fair deal and money well spent, I guess!?!?!

(I travel all over the country with my job, and I contribute on EVERY hotel I stay in. Trip Advisor has been a great tool for me, and I contribute fairly, for both good and bad facilities.)

In town for a wedding and stayed at this hotel. It has recently been changed to a Ramada, but that is neither here nor there. The hotel is old, and definitely in need of a major renovation. The rooms were dirty and musty as were the hallways. The only good point was the front desk staff who were very nice.