“terrible, horrible. Don't try to save money by staying here. Not worth it.”
Reviewed 17 September 2010
1
person found this review helpful
I'm a corporate travel agent and travel quite a bit. I was in town for my son's soccer game and needed somewhere to stay at the last minute. I don't normally stay at Days Inn hotels and after staying here, I remembered why.
The location doesn't feel very safe.
The front desk clerk was not very friendly.
The rooms were dirty and smelled. My bed sheets had cigarette burns in them!
The floors were dirty and unvacuumed
The bathroom floor had pubic hair all over it.
The shower head was hanging broken in the shower...
I ALMOST left but had checked in at just before midnight and really didn't feel comfortable leaving the room. I called the front desk to complain and nobody answered.
Later called Days Inn and the most they would do was offer me 50 percent off my NEXT stay there. NO THANK YOU. Not returning.
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Stayed August 2010, travelled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
18 August 2011
Dear Guest,
We deeply regret that your stay with us was not above satisfactory, and are gratefully humbled by your candor. With all do respect, the way you deciphered normal hair from pubic hair without any modern scientific persuasions is a priceless endowment, commendable in its own respect; I would like to personally congratulate you for your bold efforts in this matter.
Despite the unnatural talent for distinguishing hair follicles, you have also exhibited an uncanny ability in criticizing every aspect of a standard, midscale, hotel room. Please, if you may be so kind, elaborate on what you expected from a 'Days Inn' located in the middle of nowhere, at midnight, the night before your sons' highly anticipated "soccer game."
Additionaly, we were unable to satisfy your perils with even a 50% discount on your next stay. Apparently, you were anticipating the manager to refund your entire current stay. In some far off utopia, I’m sure your quibbles with lower-midscale hotel standards would have proved more profitable, but unfortunately, the reality is that nothing is free. Had you brought this concern to our attention that night, we would have gladly changed your room for one more desirable to such a distinguished palette as your own.
As for future reference, the Days Inn Wheelersburg-Portsmouth is within ten minutes from downtown Portsmouth, and a close drive to all major youth sports playing fields. Our rates are lower than any local competitor because we have more rooms (economies of scale). Proudly, I would like to announce that we have recently upgraded our rooms; in case you desire a more modern inclination. Pillow-Top mattresses, High Definition LCD televisions, large work desk with ergonomically designed chairs, are just a few of the new amenities we now offer.
Your 50% discount on any next stay is still valid. Hopefully you will accept our kind offer and stay with us again. Once more, from our entire staff, we are very sorry you suffered such an undesirable experience and we hope your next stay with us will prove to be much, much more to your satisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC