The front desk and breakfast staff are very nice. I was given a very nice welcome when I checked in a few days before Christmas. I have stayed at this hotel several times and always find the breakfast to be very good. I think the same woman has been running the breakfast area since I started staying there. She is very pleasant and does a great job at keeping the breakfast area clean and well supplied.

I was disappointed during my stay at the housekeeping service. There were printed instructions at the front desk, which the front desk clerk reviewed with me, stating that I needed to be out of my room my 11am on Christmas Day to get my room cleaned. I left my room about a half hour before this, but my room didn't get cleaned. I then noticed in the following days that the floors, sink, and bathtub never seemed to be cleaned. I expect more from a Hampton Inn.

This hotel is clean and rooms have been recently renovated. Staff were all pleasant and very helpful. An earlier reviewer stated that all the rooms have a microwave and fridge, but our king bed room did not. The free breakfast buffet was good, with plenty of choices and the staff kept it fully stocked. I have stayed at other hotels in the area and this one is the best.

This Hampton in is clean, well equipped and updated. Microwave and fridge in every room is a nice convenience. The breakfast is fresh and well stocked. The greatest thing about this hotel is the wonderful and engaged staff. From the front desk to housekeeping to the breakfast host to the shuttle driver ....they are all friendly and super accommodating. I would come back just for them. If you are deciding on Hampton inn properties in Cleveland pick this one.

I was a little leary of booking this hotel, since it had been there for years, but it has been recently renovated and is GREAT. The picture you see on the internet is exactly what you can expect. The room was clean and comfortable. The bathroom nicely redone and fairly spacious considering it is an older property. Breakfast was sausage, cheese omelet, hot oatmeal, all kinds of cereal and fruit. The attendent was great. She made sure everything was fresh and all the tables clean. I have stayed at other hotels in the area as recently as this summer, but this is the best. I would stay again in a heartbeat.