Check in was easy, cookies were plentiful. The room was a typical Hampton Inn room, spacious with a comfy bed. Room temperatures were comfortable. For the housekeeping issues, the previous guests shower cap was still hanging in the bathroom. When I went to get into bed I found a spot of chocolate embedded in the sheets and then some on the comforter. Front desk staff came up immediately and changed the bed. The room itself was not dirty and I certainly understand a few issues now and then.
Breakfast had a good selection and the staff kept the area very neat and clean. Meal selections changed each day. The store was not huge, but had a decent selection of drinks and snacks which were fairly priced.
The manager readily refunded my room rate for the evening the bed needed to be changed. I asked for points instead and he readily changed the refund over to a fair number of points.
- Hampton Inn West Chester
- West Chester Hampton Inn
