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Marriott Cincinnati North – reviews, photos

3.5 of 5
6189 Muhlhauser Road, West Chester, OH 45069
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Marriott Cincinnati North
Marriott Cincinnati North
Marriott Cincinnati North
Marriott Cincinnati North
Marriott Cincinnati North
Marriott Cincinnati North
Ranked #4 of 12 hotels in West Chester
4.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    18
    17
    3
    1
    0
Date Rating
Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
“Top Notch Servce--great hotel”
5 of 5 stars Reviewed 12 December 2009

I've done several conventions at this hotel over the past few years. It's a fairly typical "new" Marriott. Each room has an HDTV flat screeen with HD channels. The internet is solid. They have free coffee out each morning. There are plenty of places to eat in the area.

But what makes this Marriott so special is the service. Every time I've been here, everyone on the staff has been exceptionally friendly. They really go out of their way to make everything great. I highly recommend this hotel.

  • Stayed November 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toledo Ohio
Top Contributor
158 reviews 158 reviews
Reviews in 69 cities Reviews in 69 cities
84 helpful votes 84 helpful votes
“Starting to Show Its Wear and Tear”
3 of 5 stars Reviewed 1 September 2009
1
person found this review helpful

The seasoned reviewers note - this is your typical Marriott - standard footprint that was introduced by Marriott nationwide in the alte 90's. Same restaurant and same room service menu, concierge lounge the same. But there is now some difference. Perhaps it is the economy and you cannot blame them but the facility is starting to show its wear. There are fewer staff members and thus service is not as fast. Now mind you, the staff are still good in guest relations but the rooms are starting to show wear in the carpets, stains in the grout in the bathtubs, the smaller bathrooms are a poor competitor to the newer Courtyards and Hyatt Places. I have stayed at this particular Marriott at least 35-40 times the past two years and it is one of the better properties in the Cinti area. But call me spoiled if you will. But spending 190-225 nights per year in hotels I figure I have earned that right. I have not reviewed this property before and will admit that I will still likely select it. But the $209-239 rate per night for the Concierge Lounge to get the poorer selection of food and drink and service (Otis Spunkmeyer wrapped cookies instead of the homemade ones that used to be served) is no longer worth it. The Courtyards and the Hyatt Places go for $149-189 per night and they are newer, cleaner, better service, and more comfortable. The top end Marriotts may have seen their last days.

  • Stayed September 2009, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
-
Senior Contributor
31 reviews 31 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Can't beat the service!”
5 of 5 stars Reviewed 26 June 2009

This is a fairly typical Marriott full service property. There's a pool, exercise room and all. The rooms are nice and it's fairly well located; there are plenty of restaurants around, a mall 5 minutes away, etc. What I found special about this place was the service. I stayed for 14 nights and every single staff member I have come into contact with has was cheerful and every so helpful! Kudos for having such a wonderful staff.

  • Stayed November 2007, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Senior Contributor
36 reviews 36 reviews
Reviews in 23 cities Reviews in 23 cities
13 helpful votes 13 helpful votes
“nice hotel but nothing special”
4 of 5 stars Reviewed 9 June 2009

I stayed here with my husband for our anniversary last weekend. I can't say we had many complaints.The service was good and the staff friendly. Our room was very clean. Bed was quite comfortable. We ordered room service and it was way too expensive for what we got but...that is to be expected. Restaraunt was good. Overall a nice comfortable stay but nothing beyond your standard Marriott. Location is great, right by IKEA and several other places to eat.

  • Stayed June 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Australia
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“would stay again”
4 of 5 stars Reviewed 9 June 2009

I stayed for 5 nights for a conference. I was happy with the room. I loved the pillows. It's a great place to stay for a conference. The staff were friendly and helpful. There was an error with my bill which took a few weeks to fix but I was happy with the outcome. The internet was good too.

The food at the restaurant was ok and the service was really good. I had a really good stay. I also appreciated the coin operated guest laundry. The fitness centre looks alright although I didn't get a chance to try it out.

  • Stayed April 2009, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Marriott Cincinnati North

  • Marriott West Chester
  • West Chester Marriott
  • Marriott Hotel Cincinnati North
Address: 6189 Muhlhauser Road, West Chester, OH 45069
Price range (per night):* INR8,794 - 13,666

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