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Marriott Cincinnati North – reviews, photos

3.5 of 5
6189 Muhlhauser Road, West Chester, OH 45069
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Marriott Cincinnati North
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Marriott Cincinnati North
Ranked #4 of 12 hotels in West Chester
4.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
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    17
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Date Rating
Edinburgh, Scotland
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Exactly what you'd expect”
4 of 5 stars Reviewed 5 February 2012

I've stayed here several times now and the service is always consistently good. The staff are very helpful and always cheerful. They usually go the extra mile to ensure you are happy with your stay.

The hotel decor is a little bit dated but the place is still clean though. The Marriott Courtyard across the road is a lot more modern but when I stayed there once I couldn't get the air conditioning to switch off (it kept coming on for 30 seconds every 2 hours!!) so I stay here now. If that had been fixed then I would stay in the courtyard though.

Room Tip: Ask to stay away from the elevators as other guests can be quite noisy and heard through the doors.
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  • Stayed February 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
“A nice place to stay”
4 of 5 stars Reviewed 23 January 2012

I've stayed here for business quite a few times and enjoyed my stay each time. The staff are very pleasant, rooms clean, and overall atmosphere was good. Its right next to several food places, book store, movie theatre, and coffee places. Overall, a typical Marriott but I was impressed with how warm the staff were from check in to check out.

  • Stayed May 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SalNToronto about Marriott Cincinnati North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, New Hampshire
Senior Contributor
49 reviews 49 reviews
Reviews in 27 cities Reviews in 27 cities
6 helpful votes 6 helpful votes
“Nice hotel, a few cleanliness issues”
3 of 5 stars Reviewed 5 December 2011

The Marriott Cincinnati North is a nice hotel overall. The 8th floor lounge is really nice and a great place to relax and meet others. The staff is very, very friendly. There is a starbucks and a restaurant near the lobby.

The only issues I saw were a few cleanliness issues. When you come into a room you don't want to see remnants of the person before you. They would have to really improve their cleaning if they want more stars from me!

Room Tip: Get rooms on the 7th or 8th floor.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ThatGuy09 about Marriott Cincinnati North
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Chicago, Illinois
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“A typical hotel...”
4 of 5 stars Reviewed 10 November 2011

This hotel is everything you expect of a massive chain hotel. The rooms were clean and the staff was pleasant, but there wasn't anything to make you say "wow". I will give major kudos to Marriott's security. We happened to be on the same floor as a university's marching band. I was immediately concerned about what kind of antics we would be hearing all night. However, security did a nice job patrolling the hallways and keeping the noise to a minimum.

  • Stayed November 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask l0ves_t0_plan about Marriott Cincinnati North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“pretty nice”
4 of 5 stars Reviewed 8 September 2011
1
person found this review helpful

Access to the hotel from 75 & Muhlhauser can be a little crowded at times - the best way to come is probably from Union Centre. When you leave the hotel parking lot you can only go to the right because it's a divided highway.

I stayed two nights in the hotel. It was my second time here. The area is really nice with fast food as well as nice restaurants, some beauty salons, and a Barnes and Noble bookstore and multi-screen movie theater across I-75. There is a nice restaurant called Jag's two minutes away on Westchester Rd that has fresh oysters, live music and a nice atmosphere.

When I walked into the hotel there were three girls in black suits and high heels standing facing the door and smiling, and then one of them checked me in and walked me to the elevator while making small talk. I could have done without this - it seemed kind of superfluous and I would rather have a more low-key check-in and walk to the elevator by myself. I understand if someone needs help with luggage, but I did not like this. They did have umbrellas by the door which I thought was nice. Also there is a gift shop with postcards, medicine, etc.

Like another review noted the bathroom is pretty small. However there is plenty of counter space. The towels are excellent quality. They have Bath and Body Works ginger products. There was no exhaust fan in the bathroom so I had to turn on the room fan to disperse the steam from my shower.

The bed was very comfortable with nice linens. I found it quite easy to keep a comfortable temperature in the room. There are no outlets on the bedside table but there were a lot of outlets on the desk.

If you eat dinner in their restaurant you could get 500 extra Marriott points. I got a room service breakfast and it was okay except they did not bring my banana; also the Canadian bacon was not thin or chewy; it was more like ham. They have a reception at night on the 8th floor that I think is only for Marriott platinum members but I stopped by. They had many good things there - unhealthy hors d'oevres, but also fresh fruits and vegetables, milk and yogurt, and a very nice cake.

One funny thing is a ton of their decor is photos of the Cincinnati skyline, but all the photos are missing the new Queen City building.

Stayed September 2011, travelled on business
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Additional Information about Marriott Cincinnati North

  • Marriott West Chester
  • West Chester Marriott
  • Marriott Hotel Cincinnati North
Address: 6189 Muhlhauser Road, West Chester, OH 45069
Price range (per night):* INR8,794 - 13,666

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