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Holiday Inn Express Cincinnati West Chester – reviews, photos

2.5 of 5
8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
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Holiday Inn Express Cincinnati West Chester
Holiday Inn Express Cincinnati West Chester
Holiday Inn Express Cincinnati West Chester
Holiday Inn Express Cincinnati West Chester
Holiday Inn Express Cincinnati West Chester
Holiday Inn Express Cincinnati West Chester
Ranked #8 of 12 hotels in West Chester
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    4
    5
    5
    6
    1
Date Rating
Kentucky
Contributor
18 reviews 18 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Not a typical HIE”
3 of 5 stars Reviewed 25 October 2010

Our usual Holiday Inn Express in Bellevue KY was booked for our Kings Island weekend so chose this one instead based on the great reviews. The hotel was fairly small with plenty of parking but it was not what I was expecting. The rooms were much smaller than a typical Holiday Inn Express, which wouldn't be a big deal but with four best friends in a room it was cramped, even the coffee pot had to be under the nightstand as there was no room to sit it and with our bags in the floors we used the beds to get from side to side. The beds were comfortable with the firm and soft pillows you would expect at a typical Holiday Inn Express but everything else needs updated as the TV was a small box tv and a air conditioner that didn't want to work very well. We would have enjoyed the pool but it closed at 11pm and we were never in the room until at least 11. The breakfast was the best part of our stay here, we only ate it one day out of our stay but with sausage, biscuits, cereal and pastries there was something for everyone. We really wanted some oatmeal but it has to be heated and there was no microwave in sight. We won't be staying here again but I would recommend it for anyone staying in the area or on a budget. We stayed on the top floor and heard noise constantly coming from below. It wasn't traffic or other guests but sounded more like a grinding noise.

  • Stayed October 2010, travelled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent Service, good breakfast, clean and look-new rooms”
5 of 5 stars Reviewed 11 July 2010
1
person found this review helpful

In general everything was great, but specially the service was very good.

They seemed to be willing to do their job, the couple of requests I made were attended promptly and efficiently.

The rooms looked and felt like-new, the beds were nice and each queen bed had 4 pillows 2 labelled "soft" and 2 labelled "firm".

The breakfast was good and each day had a small variation.

The internet access worked each time I tried it.

It doesn't have those TV systems where you can order movies, games, etc. just local channels and a few cable ones. But we stayed there to go to Kings Island amusement park so we didn't really needed it.

That's why I gave 4 out of 5 points in location, because it is not that close to Kings Island, but it is close enough. Other than that it is just out of the freeway.

If we decide to go again to Kings Island for more than a day, we will probably stay again here.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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kentucky
1 review
“Great place!!”
5 of 5 stars Reviewed 11 March 2010

Stayed here for a gal pal shopping trip w/4 friends.. Close to expressway, clean, close to all our shopping places. Management very helpful. Good breakfast.... Does have a pool... Will DEF stay here again!!!

  • Stayed March 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Patrice Bender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
12 March 2010
Thank you for such a wonerful review, we're glad you enjoyed your stay with us!!
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rnickell
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Not a great hotel, but acceptable.”
3 of 5 stars Reviewed 15 February 2010

This hotel was fine. I agree with some of the other reviewers that the property is a little worn. It looks super nice from the outside, but isn't as nice once you get inside. My only complaints were that the wireless internet was HORRIBLE. Very, very bad and unreliable connection. But I was happy with the complimentary goodies in the room. Like a sewing kit, an eyeglass lens cleaner, and a little grooming kit with q-tips, cotton balls and a nail file. The hotel is pretty secluded as well. Only a Frisch's Big Boy withint sight. As I said, not a great hotel, but it's pretty clean and totally acceptable. The internet would definitely be something worth checking in to before reserving a room at this hotel if a connection is a must-have.

  • Stayed February 2010, travelled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Allison Sulfsted, Sales Manager at Holiday Inn Express Cincinnati West Chester, responded to this review
12 March 2010
I'm sorry for your inconvenience while you were staying with us. We have had our Internet provider in our building and have taken care of our Internet problems. As far as the restaurants go I apologize that you were not informed of the 50 surrounding restaurants located 1 exit both north and south of our location. I hope that you will give us another chance when you are back in town.
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A2
1 review
“Friendly staff, clean rooms.”
4 of 5 stars Reviewed 22 August 2009

We stayed here for two nights earlier this month. The staff was very friendly and helpful. No complaints about the room. The hallways had an odd smell to me, as if smoke was being covered up with cleaner, but my husband thought it was a lack of ventilation in the hallway. They offer a free breakfast that includes some hot items, fruit, yogurt, and juice.
Overall a great stay.

  • Stayed August 2009, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Express Cincinnati West Chester

  • Holiday Inn West Chester
  • West Chester Holiday Inn
Address: 8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
Price range (per night):* INR5,657 - 7,561

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