We had an unexpected trip to Lorain, Ohio, due to a death of our love one during the holiday season. The staff was so nice and courteous from the front desk clerk, breakfast staff to the maintenance staff. Our stay was very comforting and relaxing. We will definitely return. I recommend this hotel to anyone.

The room was clean and comfortable, the staff was friendly and the price was reasonable. No frills, just the basics but that is all that we were looking for. If in the area, I would stay there again.

The staff makes this holiday inn express stand out from the rest. They bent over backwards to make sure our room was comfortable. When the jacuzzi had problems, they moved us immediately and credited reward points back to our account. They are also pet friendly! This isn't far from downtown Vermillon, which is a charming lakefront town. They also have an indoor pool which the kids really enjoyed.

My wife and I planned a trip to Cedar Point and decided to stay at this hotel so that we could use our rewards points. The location is about a 20 minute drive to Cedar Point but we're glad we stayed because we enjoyed the harbor town of Vermillion - we enjoyed it a little too much, actually. We were "overserved" while exploring the pubs and left our car near the lake after some newly acquired friends offered us a ride back to the hotel. The following morning when I went to the front desk to inquire about a cab to take me back into town to get our car (only about 3 miles), the attendant was a lifesaver. Kim (the attendant) told me that it would take more than 2 hours to get a taxi there so she drove me herself! Thanks to her, we were able to get to the park at opening and my faith in customer service was renewed. Also: the rooms were very clean and the breakfast was tasty and abundant. We would highly recommend!