the manager is unethical and accused me of lying. he threatened to call immigration on me. I was visiting from Canada. when I booked the hotel via expedia I did not know the reservation was to hold the room and that expedia has some clients that they merely act as booking agents for. So when I drove off, he assumed I was running out on the bill. I had provided him with a photo copy of my license with my address and full name when I checked in. He did not ask for my credit card at that time.
After I left, He goggled me on line and left messages on my cell and home phone telling me he knew all about me and I had better pay him. I called him on the next day and faxed him proof of payment via on line banking. The bank quoted the payment would be received within three days, It did not, So again the harassing calls came to home and cell. On top of this he padded the bill with extra fees and charges. This was a crazy experience!! The very worst hotel experience of my life! I would have chosen bed bugs over this guy.
- Econo Lodge Urbana
- Urbana Econo Lodge
