The room was nice, the location was nice, the price was right. We arrived Friday night around 8 p.m., check-in was quick (I am a Rewards member but I don't think that sped it up any.) Had a great first night's sleep.
Daughter did her homework using Ipod touch calculator on Friday night and finished Saturday a.m. We left the hotel around 7:45 a.m. and returned home at 11 a.m. The Ipod was no longer with her homework. (We tore apart the entire room, twice, our minivan, our luggage and our coat pockets just in case.) Hotel housekeeping is the only one that was in the room all weekend, other than us.
After verifying that we had left it in the room, and it wasn't misplaced somewhere, we contacted the front desk. The front desk person called her manager, who said she would call our room when she arrived. No call Saturday night. Checked again on Sunday, was told manager had scheduled all hotel house keeping staff for interviews on Monday, and manager would call us. Verified all of our contact info so manager could get in touch with us.
Over a month later, still no contact from anyone from the hotel. Not One. Single. Word.
We ended up turning in a police report, as the hotel management clearly doesn't care or is trying to keep things quiet.
- Fairfield Inn Troy
- Fairfield Troy
- Troy Fairfield Inn
- Troy Fairfield
