We always stay at Marriott when we can because they are generally the same so we know what to expect. This unfortunately was not. I read reviews on another site instead of tripadvisor and now wish I had not trusted their positive reviews.
First, on the positive side, the young man at the front desk was very friendly. The issues that arose were probably all out of his control, but he did help with small things.
But....upon checking in we were given a choice of first or second floor. I said second is probably quieter, so we will take it. What I didn't know is the hotel had a large group of teenage boys staying right down the hall. They ran up and down the hall both nights we were there. Just as I was going to the phone to complain, a guest from the first floor came up SCREAMING at them. Apparently it is even louder to those below. Those boys made sleep impossible until they finally slept. We wish the hotel would have placed them on the first floor to help reduce the noise significantly because of the thin walls and floors.
Second, and even worse....upon entering the room we smelled stale smoke as well as a horrible musty smell. We asked for a different room but the desk said they had cleaned curtains and carpets and they were all that way. The odor from the air conditioning was so bad we couldnt use it. In the day we opened the window, but at night the windows had to be closed because of the sound of a train for several hours. There is also the sound of a racetrack I believe, but that was the least of any problems.
We are now getting ready to leave and those of us with allergies are so sick we can't wait to get into the car. It is from , in my opinion, the air conditioning.
Other small things....no trash bags in the trash cans, 3 towels for a room with 4 registered guests, and some of those little amenities we are used to were missing, like a pen and paper.
We will NOT return.
